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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than TodayTix. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can definitely get day off broadway tickets on todaytix.com or tkts booth/website! I've heard good things about harry potter, but I have to say Wicked is an experience unlike anything you can get anywhere else in the world. The theater itself is more impressive than any church you've listed (in my opinion, sorry I'm not too religious). Source: over 1 year ago
Saw it with my daughter, and we absolutely LOVED it. Great cast, outstanding choreography, and Rob McClure is AMAZING (The Loop Song was my personal favorite). It's a shame they are closing... There are $35 digital rush tickets at todaytix.com, and I even "splurged" for $79 tickets in 8th row. Go see it, you are in for a treat. Source: about 2 years ago
I usually like to buy my tickets through todaytix.com (they also have a phone app) which I've found to usually have the cheapest prices. I almost always go for the cheapest seats I can get. As the other person said the TKTS booth in times square is good too. But they don't often sell tickets to the most popular shows, just ones that are struggling a bit to fill their theater. However with TKTS they often have... Source: about 2 years ago
Go to todaytix.com or download the todaytix app, they tend to have the best deals on theater tickets. As others have said, Lion King isn't settling. I'd say Lion King and Hadestown are probably the two best plays currently running, and if you're with kids then Lion King is definitely the way to go. The music in Hamilton is great, but it doesn't come anywhere near to pushing the boundaries of what musical... Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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