Software Alternatives & Reviews
Register | Login

TinyTake VS Freshdesk

Compare TinyTake VS Freshdesk and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

TinyTake logo TinyTake

Free 5 minutes recording and 2GB space and no youtube uploads, $29.95/year premium.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • TinyTake Landing page
    Landing page //
    2021-12-22
  • Freshdesk Landing page
    Landing page //
    2022-01-28

TinyTake videos

+ Add

TinyTake VideoAnnotation Tour

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to TinyTake and Freshdesk)

TinyTake

Freshdesk

Screen Recording
100 100%
Screen Recording
0% 0
Customer Support
0 0%
Customer Support
100% 100
Screenshot Annotation
100 100%
Screenshot Annotation
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using TinyTake and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare TinyTake and Freshdesk

TinyTake Reviews

Top 8 Best Free Screen Recorders in 2024
Moreover, TinyTake has 2GB of free cloud storage for storing video recordings. It also has features for direct video exports to various sharing platforms and a web gallery for easy access and management of your captures. However, the accessible TinyTake version imposes a five-minute limit on your recordings.
Source: mixilab.com
11 Best Screen Recorders for Mac in 2023
Built by MangoApps, TinyTake is a simple screen capture and video recording software that enables you to capture images, record your screen, add comments, and share your generated content for free.
Source: mixilab.com
The Most Recommended 11 Screen Recorders for Windows 10/11 in 2023 [HOT]
For recorded screen video, you can mark, add text boxes, highlight or arrows, and blur out the screen part containing sensitive information. TinyTake supports recording videos up to 120 minutes in length. Tiny Take's built-in free online file viewer allows you to play videos, view images, read documents, and so on.
Source: www.geekersoft.com
10 Best free screen recorder for mac no watermark
TinyTake for Mac is another free watermark-free Mac screen recording tool that supports screen recording and video recording, as well as video recording from a webcam. In addition, it provides cloud access, where you can add comments and share video or audio after recording.
Source: www.geekersoft.com
Top 13 Free Snagit Alternatives For 2021
Sadly, it is only available for Windows. So, all you Mac and Linux users, we apologize on their behalf. Yet, we can’t be too hard on TinyTake. There aren’t too many free Snagit alternatives for windows that can record video along with images.
Source: screenrec.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.
Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TinyTake mentions (0)

We have not tracked any mentions of TinyTake yet. Tracking of TinyTake recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing TinyTake and Freshdesk, you can also consider the following products

Droplr - Droplr is a tiny application that aims at helping people share things easier.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OBS Studio - Free and open source software for video recording and live streaming for Mac, Windows and Linux.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...