Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Tiny Tiny RSS should be more popular than Freshdesk. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I just want to vent here a bit: Feedly is the only app I ditched because I did not understand the interface. AT ALL. I tried multiple times, like really hard, over the course of 2-3 years, and all it delivered was a feeling of being insanely stupid. I started my attempts around 2012 (kind of around Google killing Reader). I could not understand if that app even deliver that same functionality as Reader, could not... - Source: Hacker News / 4 months ago
Write things down! All the weird things and ideas, put them into categories and write them down. This categories can also have a to do list. Use some kind of calendar. Try to not read the news on the internet too much. Use a RSS reader. Notes: Simplenote https://simplenote.com/ I use it with nvpy on Linux https://pypi.org/project/nvpy/ Calendar: https://www.rainlendar.net/ Tiny Tiny RSS Reader for selfhosting:... - Source: Hacker News / 8 months ago
> I want to host my own RSS server though and then maybe use a native reader to view it, like an RSS of RSS feeds. I've been using Tiny Tiny RSS to do this for years. It works very well. https://tt-rss.org/. - Source: Hacker News / 9 months ago
Tiny Tiny RSS (TT-RSS) https://tt-rss.org/ is a self-hosted, open-source RSS feed reader that provides a lightweight and customizable solution for managing and reading RSS feeds. It offers a simple web-based interface, allowing users to aggregate, organize, and access their favorite content from various sources in one centralized location. With its extensibility and robust feature set, TT-RSS offers a powerful... - Source: dev.to / 11 months ago
I would recommend Tiny Tiny RSS or FreshRSS as examples but you can use anything you want, there's plenty of them. Why would you want to pay for something like this? Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Feedly - The content you need to accelerate your research, marketing, and sales.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Inoreader - Dive into your favorite content. The content reader for power users who want to save time.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
NewsBlur - NewsBlur is a personal news reader that brings people together to talk about the world.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!