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Time To Reply VS Front

Compare Time To Reply VS Front and see what are their differences

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Enterprise Email Warmup. Sender Domain Reputation Repair Tool to get out of spam and see open rates more than double in 4 to 14 days. We engage with your emails to teach mailbox providers not to send your email to the spam or the promotions folder. featured
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Time To Reply logo Time To Reply

Empower teams. Improve reply times. Boost revenue.

Front logo Front

The platform for exceptional customer service at scale.
  • Time To Reply Landing page
    Landing page //
    2022-09-13

timetoreply is a SaaS tool for sales, support & success teams looking to improve their timetoreply Ratio to close more leads and keep key customers happy. Set reply time goals, see email reply times and volumes, as well as contact rates, and close off conversations without a ticketing system. timetoreply works across all email clients. No change to workflow required. Completely secure. Soc 2 type II certified.

  • Front Landing page
    Landing page //
    2023-07-31

Time To Reply

Website
timetoreply.com
Pricing URL
Official Time To Reply Pricing
$ Details
paid Free Trial $16.0 / Monthly (per mailbox)
Platforms
Web Browser Google Chrome GMail Outlook Internet Explorer
Release Date
2013 June
Edit details

Front

Website
front.com
Pricing URL
Official Front Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Time To Reply features and specs

  • Improved Customer Response
    Time To Reply helps businesses track email responsiveness, which can enhance customer satisfaction by ensuring queries are answered promptly.
  • Productivity Insights
    The platform provides analytics on email reply times, which can be used to measure team performance and productivity.
  • Integration Capabilities
    Time To Reply integrates with popular email services like Outlook and Gmail, facilitating easy setup and usage for businesses.
  • Customizable Reports
    Users can generate customized reports to gain insights tailored to specific business needs.
  • Ease of Use
    The platform offers an intuitive interface that makes it easy for users to navigate and extract useful data.

Possible disadvantages of Time To Reply

  • Limited Free Features
    The free version of Time To Reply offers limited features, which might not be sufficient for businesses looking for comprehensive analytics.
  • Dependency on Email Systems
    The effectiveness of the tool is heavily dependent on the email systems it integrates with, which may present issues if there are compatibility problems.
  • Potential Data Privacy Concerns
    As with any tool that deals with email data, users must ensure compliance with data privacy laws and regulations.
  • Cost
    Some users might find the subscription cost high, especially smaller businesses or startups operating on a limited budget.
  • Limited Customer Support
    Users have reported that customer support can sometimes be slow to respond or resolve issues.

Front features and specs

  • Unified Inbox
    Front allows multiple email accounts and communication channels to be managed from one place, increasing efficiency and reducing clutter.
  • Collaboration
    Teams can easily collaborate on responses to emails or chats, with features such as shared drafts, comments, and assignments.
  • Integrations
    Front integrates with numerous third-party applications including CRMs, project management tools, and other communication platforms, enhancing its utility and flexibility.
  • Automation
    Users can create rules to automate repetitive tasks, such as routing messages to the right person or team, helping to save time and reduce errors.
  • Analytics
    Advanced reporting and analytics tools allow users to track performance metrics, providing valuable insights for improving customer service and productivity.

Analysis of Front

Overall verdict

  • Front is generally considered a good tool for organizations looking to streamline their communication processes. It is especially praised for its functionality in team collaboration, ease of use, and comprehensive integration capabilities.

Why this product is good

  • Front is designed to help teams manage shared inboxes, allowing for improved collaboration and communication. It centralizes communication from various channels such as email, SMS, and social media, making it easier to organize and respond to messages. Front also integrates with numerous popular services and offers automation features that enhance productivity.

Recommended for

  • Customer support teams
  • Sales teams
  • Small to medium-sized businesses
  • Organizations looking to centralize and streamline communication

Time To Reply videos

+ Add

Timetoreply overview

More videos:

  • Demo - timetoreply Optimiser for Outlook
  • Demo - timetoreply Optimiser for Gmail

Front videos

+ Add

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?
  • Review - The Front: An Honest Review by an Average Gamer

Category Popularity

0-100% (relative to Time To Reply and Front)

Time To Reply

Front

Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email
100 100%
Email
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Time To Reply and Front

Time To Reply Reviews

We have no reviews of Time To Reply yet.
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Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Time To Reply mentions (0)

We have not tracked any mentions of Time To Reply yet. Tracking of Time To Reply recommendations started around Mar 2021.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: almost 2 years ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: over 2 years ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: over 2 years ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 2 years ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 2 years ago
View more

What are some alternatives?

When comparing Time To Reply and Front, you can also consider the following products

Email Meter - See how many emails your team deals with to understand their workload. Know how long they take to reply and where they can improve.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Facebook 3D Photos - Bring photos to life with depth and movement.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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