Software Alternatives & Reviews

Tiki Wiki CMS Groupware VS Zendesk

Compare Tiki Wiki CMS Groupware VS Zendesk and see what are their differences

Tiki Wiki CMS Groupware logo Tiki Wiki CMS Groupware

Tiki Wiki CMS Groupware, also known as Tiki (or TikiWiki), is a full-featured, web-based, multilingual, all-in-one Free/Libre Open Source Software solution. Tiki can be used to create all kinds of web apps, portals, knowledge bases, intranets, etc.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Tiki Wiki CMS Groupware Landing page
    Landing page //
    2020-02-24

Tiki is very flexible full-featured multilingual content management system (CMS) which you can use “out-of-the-box” to build your own website (PWA or anything else you can imagine to access using a web browser).

It is a Free/Libre OpenSource Software (licensed under GNU/LGPL) which is being released every 8 months under the Tiki Wiki CMS Groupware project. Tiki is a "wiki-way" all-in-one application powered by PHP, MySQL, Zend Framework, jQuery, Bootstrap and Smarty. Actively developed by large international community of contributors and translated in over 40 languages Tiki can be used to create all sorts of web-based applications like blogs, news sites, portals, knowledge bases, community wikis, company intranets or extranets.

Tiki offers a very large number of features out-of-the-box. Arguably more than any other Open Source Web Application. Highly configurable & modular, all the features are optional and easily administered via any web browser.

Major features include a robust wiki engine, news articles, discussion forums, newsletters, blogs, a file/image gallery, data tracker (e.g. for bug & issues, form generator), a links directory, polls/surveys and quizzes, a FAQ, a banner management system, a calendar, geolocation with maps, RSS feeds, a category system, tags, an advanced templating system, inter-user messages, a menu generator, a powerful user, group and permission system, internal search engine, external authentication support, and much more.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Tiki Wiki CMS Groupware

Website
tiki.org
Pricing URL
-
$ Details
free
Platforms
Browser Web Cross Platform PHP Android iOS JavaScript
Release Date
2002 October

Tiki Wiki CMS Groupware videos

FLOSS Weekly 146: Tiki Wiki CMS Groupware

More videos:

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  • Review - Installing Tiki Wiki CMS Groupware with Softaculous in cPanel

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Tiki Wiki CMS Groupware and Zendesk)
WiKi
100 100%
0% 0
Customer Support
0 0%
100% 100
CMS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tiki Wiki CMS Groupware and Zendesk

Tiki Wiki CMS Groupware Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Thriving Ecosystem: TikiWiki boasts a robust ecosystem with a wide selection of plugins and themes, allowing users to enhance its functionality and customize their experience according to their specific needs.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
Here comes Tiki Wiki, which is a very interesting self-hosted Wiki software for Linux. You can say it is all in one software. Because it is a combination of Wiki and Content Management System (CMS). Even it is an online office suite also. So anyone who is searching for a better wiki for multi-purpose can select Tiki Wiki easily for his task.
17 open source wiki engine/software
Tikiwiki is a web-based wiki and content management system created by large team of developers from the TikiWiki CMS/Groupware project. it’s an ideal tool for you to build and maintain your Website/Wiki/Groupware/CMS/Forum/Blog/Bug Tracker or any other project you can imagine running in your browser window.
5 Popular Wiki Software Products
TikiWiki is a prominent open source option for businesses. TikiWiki uses a CMS-based setup and encourages collaboration among people in the workplace to create the best possible wiki page.
Source: medium.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tiki Wiki CMS Groupware mentions (0)

We have not tracked any mentions of Tiki Wiki CMS Groupware yet. Tracking of Tiki Wiki CMS Groupware recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Tiki Wiki CMS Groupware and Zendesk, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!