Software Alternatives, Accelerators & Startups

Tidio Copilot VS Build Chatbot

Compare Tidio Copilot VS Build Chatbot and see what are their differences

Tidio Copilot logo Tidio Copilot

Boost your productivity with Tidio Copilot, a free AI assistant that works with your existing helpdesk.

Build Chatbot  logo Build Chatbot

Personalized AI Chatbot Supporting Multiple File Formats
  • Tidio Copilot Tidio Copilot interface
    Tidio Copilot interface //
    2025-07-06

Tidio Copilot is a free AI assistant that increases customer service productivity by suggesting responses from past conversations across platforms like Zendesk, Intercom, Gorgias, and Gmail. It analyzes live chat, email, and social media interactions to generate on-brand, accurate replies, and can be enhanced with content from your website and FAQs.

As a Chrome extension, Copilot overlays suggestions on your existing helpdesk without requiring platform migration. It uses Anthropic's Claude AI, ensuring compliance with top security standards like GDPR and CCPA.

Part of the Tidio ecosystem, Copilot helps automate tasks, allowing customer service teams to work more efficiently.

  • Build Chatbot  Landing page
    Landing page //
    2023-08-10

Build Chatbot is an innovative no-code chatbot that effortlessly extracts data from diverse formats, including audio and video, using it to auto-train bots for precise responses. Seamlessly integrate with Slack and Zapier for enhanced connectivity. This saves time and boosts engagement, potentially increasing conversions by 40%. Register for free now and join the 5K global websites already benefiting. Extend your reach with our mobile app for on-the-go interactions.

Tidio Copilot

Pricing URL
-
$ Details
free
Platforms
Tidio Zendesk Intercom Gorgias GMail
Release Date
-
Startup details
Country
United States
State
California
Founder(s)
Tytus Golas
Employees
100 - 249

Build Chatbot

$ Details
freemium $19.0 / Monthly
Platforms
SaaS Google Chrome Windows
Release Date
2023 August

Tidio Copilot features and specs

  • Templates
    Use pre-defined templates to respond to frequently asked questions
  • AI Improvisation
    Let AI generate the most appropriate response based on your knowledge base
  • Free forever
    This add on is completely free, no strings attached

Build Chatbot features and specs

  • Multiformat Support
    Yes - PDFs, CSV, DOCX files, URLs, and even audio and video files
  • Auto Training with Private Data
  • Intuitive User Interface
  • Slack Integration
  • Zapier Integration

Tidio Copilot videos

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Build Chatbot videos

Your Personalized AI Assistant: Build Chatbot - Auto-Trains on Private Data & Supports All Formats!

Category Popularity

0-100% (relative to Tidio Copilot and Build Chatbot )
AI
36 36%
64% 64
AI Chatbots
100 100%
0% 0
Chatbots
0 0%
100% 100
Customer Support
100 100%
0% 0

Questions and Answers

As answered by people managing Tidio Copilot and Build Chatbot .

Which are the primary technologies used for building your product?

Tidio Copilot's answer

Tidio Copilot leverages AI technology, specifically Anthropic's Claude AI, for generating responses. The tool is built as a Chrome extension and designed to work seamlessly across various customer service channels. The product also emphasizes enterprise-grade security with HTTPS encryption and compliance with GDPR and CCPA.

Build Chatbot 's answer:

Python, Javascript, HTML & CSS

What makes your product unique?

Tidio Copilot's answer

Tidio Copilot's unique value lies in its ability to overlay on existing tools without disrupting workflows, ensuring smooth usage across multiple platforms.

Build Chatbot 's answer:

Build Chatbot is a unique no-code chatbot builder that empowers businesses and individuals to create personalized chatbots using your private data. It effortlessly extracts precise information from various file formats including audio and video files.

Why should a person choose your product over its competitors?

Tidio Copilot's answer

Unlike many competitors, Tidio Copilot is completely free, providing enterprise-grade AI assistance with no financial commitment. Users can also customize the AIโ€™s knowledge base by integrating their existing FAQs and website content, ensuring that responses are accurate and on-brand. By automating customer service tasks, Copilot boosts productivity and helps teams work more efficiently. Additionally, it prioritizes data security with secure, encrypted data handling and complies with GDPR and CCPA regulations to ensure robust protection.

Build Chatbot 's answer:

Build Chatbot claims the world's top AI chatbot position with unmatched audio and video support. It goes beyond by intelligently analyzing audience queries from chat history, tailoring responses for increased conversions. Additionally, it gains an edge through auto-training using private data, ensuring superior performance.

How would you describe your primary audience?

Tidio Copilot's answer

The primary audience for Tidio Copilot includes businesses using customer service tools (like Zendesk, Intercom, or Gorgias) and looking to improve their teamโ€™s efficiency. This could include customer support teams, help desk managers, and customer service professionals who want to boost productivity and maintain consistency across communications, while also reducing repetitive work.

Build Chatbot 's answer:

Our primary audience includes a wide spectrum, ranging from small and large business owners, entrepreneurs, solopreneurs, to students, Ph.D. scholars, professors/teachers, and influencers as well as those in the ecommerce and e-learning industries.

What's the story behind your product?

Tidio Copilot's answer

Tidio Copilot is part of the Tidio ecosystem and was designed to help businesses improve customer service through AI assistance. By building on the existing knowledge base of a business, Copilot leverages Tidioโ€™s AI technology to generate helpful, on-brand responses. The tool aims to streamline workflows without requiring users to migrate to a new platform, making it accessible for businesses looking for an affordable, easy-to-integrate solution to enhance customer support.

Build Chatbot 's answer:

The inspiration behind Build Chatbot stems from the challenging process of visitors seeking brand information on websites โ€“ often resulting in inconsistent answers. In response, we developed a bot that not only saves valuable visitor time but also drives conversions. Pioneering the use of audio and video, Build Chatbot stands as the world's first of its kind.

Who are some of the biggest customers of your product?

Build Chatbot 's answer:

Some prominent clients of Build Chatbot span diverse industries, including E-Learning, Healthcare, E-Commerce, Banking & Insurance, and Retail sectors.

User comments

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Social recommendations and mentions

Based on our record, Build Chatbot seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tidio Copilot mentions (0)

We have not tracked any mentions of Tidio Copilot yet. Tracking of Tidio Copilot recommendations started around Jul 2025.

Build Chatbot mentions (2)

  • Chatbot specially designed for Elearning
    We have build a Chatbot specifically for E-learning Industry. Build Chatbot AI. Source: about 2 years ago
  • AI Chabot with Maximum File format support for adding Knowledgebase with Live Chat using Slack
    Our AI Chatbot Build Chatbot AI an Chatbot that supports the maximum type of File formats - Website URL, You tube, Audio, Video, PDF, Docx, TXT and Excel. The Chatbot can be personalized to your branding for a chat widget or a chatbot within a web page. You can also live chat with users with Slack integration right from your slack channels. Source: about 2 years ago

What are some alternatives?

When comparing Tidio Copilot and Build Chatbot , you can also consider the following products

Crescendo.ai - #1 AI-driven customer service platform with human-backed outsourcing services for enterprises. Provide 24/7 support in 50+ languages.

ChatBot - Easy to use chatbot platform for business

Chatagents.io - AI chatbots that truly understand your business. Build multi-functional chatbots that can set calendar events, send emails, read spreadsheets and more.

AI Agent Builder - Build, Test and Deploy AI Agents

SiteGPT - ChatGPT for every website.

MirrorFly AI Chatbot Solution - Create human-like AI chatbots with MirrorFlyโ€™s on-premise chatbot software in just 30 mins. Easily integrate our APIs and SDKs into iOS, Android, & web apps.