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Ticketmaster VS Bizzabo

Compare Ticketmaster VS Bizzabo and see what are their differences

Ticketmaster

At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.

Ticketmaster Landing page
Rating
0 reviews
Alternatives Is it good?
Bizzabo

Bizzabo is the world’s fastest growing event tech company. Our holistic Events Cloud empowers marketers and planners to manage, grow and maximize events.

Bizzabo Landing page
Rating
0 reviews
Alternatives Is it good?
Eventtia
Event management software that runs the full lifecycle on one platform: branded event pages, registration and ticketing, email, SMS and WhatsApp campaigns, on-site check-in and badging, B2B matchmaking, a mobile app, and cross-event analytics. sponsored

Which is more popular?

Based on our record, Ticketmaster seems to be more popular. It has been mentioned 51 times since March 2021.

social mentions
51 vs 0
Online Ticketing popularity
48% vs 52%
alternatives listed
215 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Ticketmaster
Bizzabo
Website ticketmaster.com bizzabo.com
Company — Startup from the United States · 100 - 249 employees · 2011
Listed in
Event Management Online Ticketing Event Registration Events +1
Event Management Events Event Registration Online Ticketing +1

Features and specs

What each product offers, as listed by its team.

Ticketmaster 5 features
Bizzabo 5 features
  • Wide Event Selection
    Ticketmaster offers a comprehensive range of tickets for various events, including concerts, sports, theater, and more, making it a one-stop shop for event-goers.
  • Verified Tickets
    The platform ensures that all tickets available for purchase are verified and legitimate, reducing the risk of scams and counterfeits.
  • User-Friendly Interface
    The website and app feature an intuitive and easy-to-navigate interface, helping users quickly find and purchase tickets.
  • Mobile Ticketing
    Ticketmaster provides the convenience of mobile ticketing, allowing users to store and use tickets directly from their smartphones.
  • Pre-Sale Access
    Frequent users and special members often receive early access to tickets through pre-sale events, ensuring they can secure tickets before they sell out.

Possible disadvantages

  • Service Fees
    Ticketmaster charges additional service fees on top of the ticket price, which can significantly increase the overall cost.
  • High Demand Issues
    Popular events often see high demand that can lead to website crashes, long wait times, or the inability to purchase tickets.
  • Resale Market Challenges
    The resale market on Ticketmaster can sometimes feature inflated prices, making it difficult to find affordable tickets for popular events.
  • Limited Refunds
    The platform has strict refund policies, which can make it challenging to get a refund or exchange tickets once purchased.
  • Geographic Restrictions
    Some events or ticket types may be restricted based on geographic location, limiting access for international users.
  • User-Friendly Interface
    Bizzabo provides an intuitive and easy-to-navigate interface, making it simple for users of all technical skill levels to plan and manage events.
  • Comprehensive Event Management
    The platform offers end-to-end solutions for event management, including registration, ticketing, agenda creation, and attendee engagement tools.
  • Customization Options
    Bizzabo allows for a high degree of customization, enabling users to tailor the event website, email communications, and other elements to match their branding.
  • Analytics and Reporting
    Bizzabo provides robust analytics and reporting features that help event organizers track performance and gain insights into attendee behavior.
  • Seamless Integrations
    The platform integrates with a variety of other tools and services such as CRMs, email marketing software, and social media platforms, enhancing its functionality.

Possible disadvantages

  • Pricing
    Bizzabo can be expensive, particularly for small businesses and non-profit organizations with limited budgets.
  • Learning Curve
    While the interface is generally user-friendly, some users may find the extensive features overwhelming initially, requiring a learning period.
  • Customer Support
    Although generally reliable, there have been occasional reports of slow response times from customer support, which can be frustrating during critical times.
  • Mobile App Limitations
    The mobile app's functionality is somewhat limited compared to the desktop version, which may hinder users who need to manage events on the go.
  • Over-reliance on Internet
    Being a cloud-based platform, its performance heavily depends on a stable internet connection. Any disruptions in internet service can adversely affect event management.

Analysis

An editorial look at what each product does well and who it suits.

Ticketmaster
Bizzabo

Overall verdict

  • mixed

Why this product is good

  • Negative
    ["Service fees can be high, often leading to complaints from customers about the overall cost of tickets.", "The purchasing process can sometimes be frustrating due to high demand and quick sell-outs, especially for popular events.", "Customer service experiences can vary, with some users reporting lengthy response times or difficulties in obtaining refunds."]
  • Positive
    ["Ticketmaster offers a wide range of events, making it a one-stop shop for purchasing tickets.", "They have a verified ticket system, which helps ensure that tickets are legitimate.", "The mobile app and website are generally user-friendly and convenient for finding and purchasing tickets."]

Recommended for

  • Individuals looking for a wide variety of events in one place.
  • Users who appreciate verified tickets to avoid scams or counterfeit tickets.
  • People who want a convenient way to purchase tickets via a mobile app or website.

Overall verdict

  • Bizzabo is generally considered a good choice for event organizers looking to streamline their event processes and improve participant engagement. Its combination of powerful features and usability makes it a strong contender in the event management space.

Why this product is good

  • Bizzabo is a well-regarded event management platform that provides a comprehensive suite of tools designed to enhance event planning and execution. It offers features such as robust registration capabilities, seamless integrations with various tools, and advanced analytics to track event performance. Additionally, Bizzabo is known for its user-friendly interface and excellent customer support, which contribute to its positive reputation among users.

Recommended for

  • Professional event planners
  • Marketing teams hosting corporate events
  • Organizers of conferences and trade shows
  • Companies looking to enhance virtual or hybrid events

Videos

Walkthroughs and reviews on video.

Ticketmaster 3 videos + Add
Bizzabo 3 videos + Add

Buying Concert Tickets Online | AXS | SeatGeek | Stubhub | Ticketmaster | & More

More videos

  • Review - W7D5: Ticketmaster Review (1of 2)
  • Review - RANT- Why Ticketmaster Sucks!

Bizzabo's 2019 Year in Review

More videos

  • Review - Bizzabo: 2018 in Review
  • Review - Bizzabo CEO Eran Ben-Shushan: $10m+ ARR Bizzabo Hits 105% Net Retention for Event Success Platform

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Ticketmaster
Bizzabo
48% 48%
Online Ticketing
52% 52%
27% 27%
Event Management
73% 73%
28% 28%
Event Registration
72% 72%
30% 30%
Events
70% 70%

User comments

Share your experience with using Ticketmaster and Bizzabo. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Ticketmaster no reviews yet
Bizzabo no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Ticketmaster 51 mentions
Bizzabo 0 mentions
  • Selling 2 Black Pumas 12/10 House of Blues at Face Value
    I have two tickets for the Black Pumas at the House of Blues in Houston, TX on Sunday, December 10th. Asking for face value of tickets, $77 each for standard GA. Tickets are via ticketmaster.com and you can securely purchase these... Source: almost 3 years ago
  • need help with concert ticket asap!
    If it was just a bunch of letters/numbers/symbols and not actually a website link (i.e. https://ticketmaster.com or any valid website), then you are perfectly fine. Source: about 3 years ago
  • The Eras Tour: Asia Megathread
    One clarification - is the action for Singapore going to happen on ticketmaster.com or ticketmaster.sg? I made my account and added my card on .com so now I am confused. Source: about 3 years ago

View more

Tracking Bizzabo since Mar 2021.

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