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Ticketmaster

At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.

Ticketmaster

Ticketmaster Reviews and Details

This page is designed to help you find out whether Ticketmaster is good and if it is the right choice for you.

Screenshots and images

  • Ticketmaster Landing page
    Landing page //
    2019-09-28

Features & Specs

  1. Wide Event Selection

    Ticketmaster offers a comprehensive range of tickets for various events, including concerts, sports, theater, and more, making it a one-stop shop for event-goers.

  2. Verified Tickets

    The platform ensures that all tickets available for purchase are verified and legitimate, reducing the risk of scams and counterfeits.

  3. User-Friendly Interface

    The website and app feature an intuitive and easy-to-navigate interface, helping users quickly find and purchase tickets.

  4. Mobile Ticketing

    Ticketmaster provides the convenience of mobile ticketing, allowing users to store and use tickets directly from their smartphones.

  5. Pre-Sale Access

    Frequent users and special members often receive early access to tickets through pre-sale events, ensuring they can secure tickets before they sell out.

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Videos

Buying Concert Tickets Online | AXS | SeatGeek | Stubhub | Ticketmaster | & More

W7D5: Ticketmaster Review (1of 2)

RANT- Why Ticketmaster Sucks!

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Ticketmaster and what they use it for.
  • Selling 2 Black Pumas 12/10 House of Blues at Face Value
    I have two tickets for the Black Pumas at the House of Blues in Houston, TX on Sunday, December 10th. Asking for face value of tickets, $77 each for standard GA. Tickets are via ticketmaster.com and you can securely purchase these tickets through cashortrade.org or this direct link. Source: over 2 years ago
  • need help with concert ticket asap!
    If it was just a bunch of letters/numbers/symbols and not actually a website link (i.e. https://ticketmaster.com or any valid website), then you are perfectly fine. Source: about 3 years ago
  • The Eras Tour: Asia Megathread
    One clarification - is the action for Singapore going to happen on ticketmaster.com or ticketmaster.sg? I made my account and added my card on .com so now I am confused. Source: about 3 years ago
  • What is the best site to buy tickets from?
    You can always buy from Ticketmaster, but you can also try one of the secondary marketplaces that have officially partnered with the NFL. The bar codes are guaranteed to work as long as you buy from one of the official NFL ticketing partners like StubHub, SeatGeek, or Vivid Seats. Source: about 3 years ago
  • Ticketmaster
    Always use ticketmaster.com, don't click through links. Change your password every day for 2-3 days again. Source: about 3 years ago
  • It's All A Blur Tour - Megathread
    Sprite will post code tomorrow after 9am Central time. You sign up for it on their website through email, then when pre-sale time begins for Drake you use that code on ticketmaster.com. If you do livenation, the code is OPENER. Source: over 3 years ago
  • 230309 Ticketmaster Twitter Update - โ€œTWICE 5TH WORLD TOUR โ€˜READY TO BEโ€™ Update: Verified Fan registration has been extended to Sun., Mar. 19 at 7PM PT/9PM CT/10PM ET. The Verified Fan Onsale will take place on Wed., Mar 22 at 3PM Local Time.โ€
    Chaeyoung: "Go to ticketmaster.com and sign up before March 19th!". Source: over 3 years ago
  • Ticketmaster barcode on Mobile Edge blocked
    This is regarding accessing tickets purchased via ticketmaster on my mobile... Although I can reach/access the ticket page, I cannot get the barcode to show. There's a continuous "Something went wrong..." (see screenshot attached). I don't understand what Edge is blocking... Any ideas? Source: over 3 years ago
  • LaughFest announces artists for 2023 festival
    Tickets for all events will go on sale Friday, January 20 at 10 a.m. At laughfestgr.org or by searching LaughFest at ticketmaster.com. Source: over 3 years ago
  • Ticket/Wait List Live Discussion
    Stop it? They profit from it. If you re-sell the tickets directly on ticketmaster.com, they get double the fees for selling the same ticket twice. Source: over 3 years ago
  • Taylor Swift Eras Tour Capital One Presale Megathread
    Can't sign in to ticketmaster.com....what a fucking shitshow man. I hope all Swifties unite after this and take this company down. Source: over 3 years ago
  • Let's talk about seating!
    Yes! It is weirdly hard to get to lol. Ok so starting from just the ticketmaster.com homepage:. Source: over 3 years ago
  • What to do with a whole week in LA?
    Ticketmaster.com is your friend. Just go and see a dodgers game, or just visit the rams - those stadiums are really impresive. I would start looking for stuff like that. Stroll around venice/santa monica. Visit the grifith observatory, walk down melrose avneue and after that you visit some kind of event... Source: over 3 years ago
  • Coldplay tickets
    The tickets were bought from ticketmaster.com on August 27th, after following the link on Coldplay website. Source: over 3 years ago
  • rateyourseats.com, legit?
    Never buy tickets from 3rd party websites. Buy tickets from the authorized site for the show (usually Telecharge or Ticket Master depending on the show), or at the TKTS booth, or at the box office. Source: over 3 years ago
  • Havenโ€™t received SF pre sale code?
    Yes, ignore that, and go right to ticketmaster.com site... Queue begins in 1 minute at 12pm. Source: over 3 years ago
  • Can't forward NLDS Tickets? Solution
    Log into ticketmaster.com directly. I could not forward tickets from Ballpark app like usual or Padres Account Manager and learned this from Padres customer service today. Source: almost 4 years ago
  • Wicked Lottery Ticket Available on Ticketmaster for Lottery Price $59.00
    Hello! I won the wicked lottery for today at 2 pm. I got 2 tickets but my friend can no longer make it. Although I'd love to just give it away, I'm a student and can't really just give away a $59. I listed the ticket for the lottery price of $59.00 on ticketmaster if anyone on this sub is interested in purchasing it! It is seat C21 on ticketmaster.com. Please don't ask for me to do a private sale because I think... Source: almost 4 years ago
  • Charlotte Highlight - Ride
    Ha! Don't look at ticketmaster.com prices for Anaheim then, you can almost hear the trucks backing up to the bank vault to haul your money away for what those tickets are going for. Source: almost 4 years ago
  • Best/safest place to buy tix
    Either telecharge.com or ticketmaster.com depending on what show(s) you want to see. Source: almost 4 years ago
  • Snapdragon Stadium: The Good and the Bad
    Bummed that we lost, but excited to hear that tailgating is still on! You happen to have more details on the tailgating process? The Snapdragon/SDSU football site is kinda vague. Sounds like you need pre-purchased "parking passes" due to "limited parking inventory"? Make sense since they're making a push for this to be a completely cashless venue. I assume you can buy on ticketmaster.com as a ticket add-on... Source: almost 4 years ago

Summary of the public mentions of Ticketmaster

Public Opinion on Ticketmaster

Ticketmaster, a leading name in the online ticketing and event management industry, is often at the center of public discourse, balancing a mix of praise for its convenience and criticism for its pricing and policies. As a part of Live Nation Entertainment, Ticketmaster offers a robust platform for buying and selling tickets for various events, encompassing live music, sports, theater, and festivals. However, the public's perception remains divided, reflecting both the platform's strengths and its perceived shortcomings.

Strengths

Comprehensive Event Coverage: Ticketmaster is lauded for its extensive range of events, providing access to concerts, sporting events, and live shows across diverse genres and locations. This vast selection is viewed positively, particularly for its coverage of major concerts and festivals, as highlighted in articles discussing alternatives and best practices in ticket purchasing. The platform's integration of a detailed seat map and "Top Picks" feature adds to its appeal, enabling users to make informed decisions on seating as per their preferences and budgets.

User-Friendly Mobile App: The Ticketmaster mobile app receives commendation for its efficiency and user-centric design. It allows users to purchase tickets swiftly, aided by features like push notifications that alert consumers to available tickets and promotions. Reviews suggest that this expediency is especially valuable during the high-demand periods of ticket sales for popular events. The app's ability to streamline the purchasing process by reducing the need for repeated authorizations is often cited as a significant advantage.

Verified Resale Initiative: Ticketmaster's "Verified" resale initiative offers a secure option for individuals looking to resell tickets. This facility not only enhances the user experience by ensuring authenticity and legitimacy but also protects profits for sellers as it circumvents standard seller fees. The initiative is noted for its trustworthiness, providing a safe environment for secondary ticket sales.

Weaknesses

Pricing and Fees: One of the most frequently mentioned criticisms in user discussions is the high cost associated with Ticketmaster's service fees, which are a substantial component of the ticket price. Many users express frustration over the opaque nature of these fees, which can sometimes double the cost of a ticket. This pricing model is often contrasted unfavorably with competitors that offer lower fees or more transparent pricing structures.

System Flaws and Customer Support: Technical issues, such as difficulty accessing barcodes on mobile devices or problems signing in during high-traffic sales events, have been a point of contention among users. These technical hitches can lead to missed opportunities to purchase high-demand tickets, further exacerbating user dissatisfaction. In scenarios where help is needed, users have often reported that Ticketmaster's customer support can be less than responsive, which can be frustrating when time-sensitive issues arise.

Market Position and Competition: Despite being a market leader, Ticketmaster faces criticism related to its dominant position in the ticketing marketplace, which some perceive as a monopoly. Consumers frequently mention alternatives such as Ticket Tailor, SeatGeek, and StubHub, appreciating their competitive pricing and transparency. Discussions around the best platforms for ticket purchases often mention Ticketmaster as a standard choice but suggest looking to other marketplaces for potentially better deals and experiences.

Conclusion

Ticketmaster remains a key player in the online ticketing domain, recognized for its comprehensive event listings and efficient mobile platform. However, issues related to pricing transparency, customer service, and technical reliability persist, making it both a popular choice and a subject of debate among consumers and competitors alike. The companyโ€™s efforts to address these areas will likely play a crucial role in shaping public opinion in the competitive landscape of event ticketing.

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Is Ticketmaster good? This is an informative page that will help you find out. Moreover, you can review and discuss Ticketmaster here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.