Software Alternatives, Accelerators & Startups

Threadly VS Aircall

Compare Threadly VS Aircall and see what are their differences

Threadly logo Threadly

Supercharge Slack with multi-channel sending, CTAs, and more

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Threadly Broadcast Messages Across Slack
    Broadcast Messages Across Slack //
    2025-01-06
  • Threadly Advanced Analytics
    Advanced Analytics //
    2025-01-06
  • Threadly Integrated into Slack
    Integrated into Slack //
    2025-01-06
  • Threadly Engaging CTAs and Forms
    Engaging CTAs and Forms //
    2025-01-06

Slack is made up of channels. Sometimes you want to share the same message in different channels, often including an external link. But let's agree that while copying and pasting might be simple, it's also work (read: annoying!) to find the channel, paste the message, send it, and then repeat the process 18 times.

This is where Threadly steps in, with its fully customizable suite of features:

๐Ÿ’ฅ Channel Groups: Easily group channels together. Create groups for your partners, prospects, or internal social channels. Or, send one-offs if you'd like!

๐Ÿ’ฅ Customizable Profiles: Change the profile icon and name so your message feels personal. Switch it up each time to keep your channels engaged. Be the Product Team, Sarah from Acme, or the Silly App โ€” you name it. Literally.

๐Ÿ’ฅ Markdown Support: Threadly's editor fully supports markdown, allowing you to quickly format your message the way you want them to look.

๐Ÿ’ฅ Message Templates: Find yourself sharing the same note each week? Save it as a template and easily tweak it when you need to send it.

๐Ÿ’ฅ CTAs: Build call-to-actions (CTAs) that link to any external website. Hyperlinks are cool, but don't we all agree a green shiny button catches the eye a bit more?

๐Ÿ’ฅ Advanced Analytics: Easily analyze and get notified about whoโ€™s engaging with your CTAs.

Threadly users have shared some really cool use cases: sales reps hopping on hot leads as soon as they click on the "Learn more" CTA, HR teams sharing the latest employee survey, and product marketing teams highlighting new features. With Threadly, it's easy to reach your users where they are, and with Slack's high open rates, your message is sure to be seen!

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the teamโ€™s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Threadly

$ Details
free $29.0 / Monthly
Release Date
-
Startup details
Country
United States
State
New Jersey
Founder(s)
Zev Zoldan

Aircall

Website
aircall.io
$ Details
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

Threadly features and specs

  • Multi-Channel Sending
    Blast your message to multiple channels at once
  • Custom Call-to-Action Buttons
    Drive your audience wherever with advanced but customizable CTA buttons
  • Advanced Analytics
    Easily view clicks, reactions, and engagement on your blasts sent from Threadly

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

Threadly videos

Needle & Threadly Vs Cthulhu - Arkham Horror The Card Game Chaos Bag - Arkham Chronicle

More videos:

  • Review - Maker Stories - Anjori Halder of Bee Threadly

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Threadly and Aircall)
Slack
100 100%
0% 0
Communication
3 3%
97% 97
SlackBot
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

Questions & Answers

As answered by people managing Threadly and Aircall.

Which are the primary technologies used for building your product?

Threadly's answer

We're built in Python!

Who are some of the biggest customers of your product?

Threadly's answer

  • Fermat
  • Social Snowball
  • Heatmap.com
  • Triple Whale
  • LiveRecover

How would you describe the primary audience of your product?

Threadly's answer

  • Sales teams looking to share info and releases; and get notified when users click on action buttons to engage with hot leads
  • HR teams looking to share news or company updates
  • Product teams introducing new features
  • Customer support teams looking to introduce new features, updates, and more

What makes your product unique?

Threadly's answer

We're built end-to-end in Slack!

Why should a person choose your product over its competitors?

Threadly's answer

We're free, and our mission is to supercharge Slack for all. We're not a customer support platform, and we're here simply to help with improving communication and engagement.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Threadly and Aircall

Threadly Reviews

We have no reviews of Threadly yet.
Be the first one to post

Aircall Reviews

Teliqon vs Aircall: Smarter Telephony for Modern Teams
Aircall provides a cloud-based business phone and contact center platform focused on sales and support teams. Deployment is fast and fully cloud-managed, but the ecosystem is primarily centered around voice operations and CRM-connected workflows.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever youโ€™re on a call, Aircall helps you keep track of who youโ€™re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesnโ€™t have, like video conferencing and built-in AIโ€”but donโ€™t want to compromise on that ease of useโ€”then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, youโ€™ll have to pay at least $90 or $150 per month to use Aircall. Thereโ€™s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Threadly mentions (0)

We have not tracked any mentions of Threadly yet. Tracking of Threadly recommendations started around Jun 2024.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for ๐Ÿ˜Š. Source: about 3 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 4 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 5 years ago

What are some alternatives?

When comparing Threadly and Aircall, you can also consider the following products

Suptask - Ticketing helpdesk system for Slack

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Matter - Create a feedback-focused culture in Slack with Matter!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Linkedin Profile Optimizer - Optimise your Linkedin Profile in just few minutes and click

CloudTalk - Work locally, grow globally