Software Alternatives, Accelerators & Startups

thinkific VS Userback

Compare thinkific VS Userback and see what are their differences

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thinkific logo thinkific

Create online courses and membership sites with Thinkific and feel confident that youโ€™ve got the easiest technology and the best support in the industry.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • thinkific Landing page
    Landing page //
    2022-12-14
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

thinkific

$ Details
-
Platforms
-
Startup details
Country
Canada

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

thinkific features and specs

  • User-Friendly Interface
    Thinkific offers an intuitive and easy-to-navigate interface which makes it simple for users to create and manage online courses without needing extensive technical knowledge.
  • Customizable Course Sites
    It provides a range of customization options for course creators, allowing them to personalize their websites to match their brand and aesthetics.
  • No Transaction Fees
    Thinkific does not charge transaction fees on course sales, which means creators keep more of their revenue compared to some other platforms.
  • Comprehensive Support
    Users have access to detailed documentation, customer support, and a community forum, which can be quite helpful in troubleshooting and optimizing their course offerings.
  • Integrated Marketing Tools
    Thinkific includes a range of marketing features such as email marketing, affiliate marketing, and coupons to help users promote their courses effectively.
  • Built-in Analytics
    The platform offers robust analytics and reporting tools that enable course creators to track student progress, engagement, and overall performance.

Possible disadvantages of thinkific

  • Pricing
    Thinkific's pricing can be relatively high for smaller creators or those just starting out, especially if they want to access more advanced features available only on higher-tier plans.
  • Limited Course Compliance Features
    While Thinkific is a strong platform overall, it lacks certain compliance features such as certifications and accreditations, which might be important for certain types of educational content.
  • Dependence on Third-Party Integrations
    Some critical features, such as email marketing automation and advanced analytics, require integrations with third-party services, leading to potential additional costs and complexity.
  • No Native Mobile App
    Thinkific does not offer native mobile apps for course creators or students, which can limit accessibility and user experience for those who prefer mobile learning.
  • Learning Curve for Advanced Features
    While the basic functionalities are user-friendly, leveraging some of the more advanced features may require a steeper learning curve, particularly for less tech-savvy users.
  • Customization Limitations
    Despite offering customization options, some users may find the templates and design capabilities somewhat restrictive compared to fully bespoke web development.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

thinkific videos

Thinkific Review - A Complete In-Depth Video Review

More videos:

  • Review - Thinkific vs Teachable: Which is Course Builder is Better?
  • Review - Thinkific Review

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to thinkific and Userback)
Education
100 100%
0% 0
Customer Feedback
0 0%
100% 100
LMS
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing thinkific and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare thinkific and Userback

thinkific Reviews

9 Teachable Alternatives in 2024 Ranked
However, the right platform depends on your needs and goals. If you need a more affordable Teachable alternative, Podia or Thinkific should fit the bill quite nicely. If you are eyeing free Teachable alternatives, Thinkificโ€™s free plan and Podia are good options. But for increased functionality and flexibility top your list of priorities, Teach is the best option to consider.
Source: teach.io
8 best Teachable alternatives for course creators (Features & pricing)
Like Teachable, Thinkific is designed for course creators. You can sell live lessons, pre-recorded videos, self-paced courses, and cohort programs. Thinkific also offers course completion certificates, assessments and assignments, and lesson prerequisites. You can even use Thinkific to build a storefront or website for your courses.
Source: www.podia.com
The Top Free and Paid Teachable Alternatives For Creators
Thinkific doesnโ€™t have a free plan, but it offers a 14-day free trial across all plans except Plus. Paid plans start at $36/month (billed annually) and go up to $374/month depending on the tier. Check out Thinkificโ€™s pricing page to see what you get with each plan.
14 Best Free and Paid Coursera Alternatives For Creators (2024)
Try Thinkific for yourself!Accomplish your course creation and student success goals faster with Thinkific. Please enter a valid email
Top 11 Thinkific Alternatives for Online course Creators in 2023
Lessonly is one of the best Thinkific Alternatives. Lessonly meets all the needs of their respective business better than Thinkific. When comparing the quality of ongoing product support better, you need to select Lessonly rather than Thinkific. For any feature updates and roadmaps, chose the direction of Lessonly over Thinkific. its user interface is simple and easy to...

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, thinkific should be more popular than Userback. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

thinkific mentions (5)

  • Migrate from Thinkific to WordPress. #1 Planning and data preparation
    In this series of 5 articles, I propose to write about how I migrated from the e-learning platform Thinkific to WordPress, how I exported the data from Thinkific, what technologies I used, how WordPress Command Line Interface (WP-CLI) helped me, and how I made other minor changes to templates or using WordPress API hooks. Below, I leave you the list of articles in the series:. - Source: dev.to / over 1 year ago
  • Free Introduction To OSINT Course from My OSINT Training
    I recommend using VPNs for OSINT to increase your privacy, project your presence, and to increase your anonymity. Unfortunately, the platform my courses are hosted on, thinkific.com, may restrict access to their site when you use a VPN. I have no control over this but I think we both can understand why they might do this as our reasons for using VPNs are in conflict with their reasons for blocking some of them. Source: about 3 years ago
  • Job Ideas for Dentist non-clinical
    Hey I think a course is great idea, she has tons of experience thatโ€™s in demand by young clinicians. I have experience in course creations (thinkific) let me know if I can help, good luck. Source: about 3 years ago
  • How to download thinkific videos.
    If you want to watch the thinkific.com videos offline on your Mac or Windows computer or portable devices like iPad, iPhone, iPod, Xbox, Apple TV, PSP, Samsung TV, Samsung phone, Blackberry phone, etc., you will need to download and convert videos from thinkific.com. In this article, we will introduce a professional yet easy to use thinkific.com Downloader and a step by step guide on how to download thinkific.com... Source: over 3 years ago
  • How to download thinkific.com videos.
    Ever wish to download videos form thinkific.com, but failed? If so, you come to the right place. The aim of this article is to recommend a free and green thinkific.com downloader, without virus, malware, plug-ins, adware, etc. With this thinkific.com Download, users are not only able to save countless thinkific.com videos to your pc or devices like phone, pad, TV, etc. Source: over 3 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing thinkific and Userback, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

Marker.io - Visual feedback and bug reporting tool for websites

Adobe Learning Manager - Adobe Learning Manager (formerly Adobe Captivate Prime LMS) is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

BugHerd - BugHerd: The Website Feedback Tool for Agencies