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TherapyNotes VS Theysaid

Compare TherapyNotes VS Theysaid and see what are their differences

TherapyNotes

TherapyNotes is a leading electronic health record (EHR) software trusted by more than 30, 000 behavioural health professionals.

Rating
0 reviews
Alternatives Is it good?
Theysaid

Conversational AI surveys, interviews, user tests, polls

Rating
0 reviews
Pricing
Free trial $49 / Monthly ("Essential" "1 seat license" "1 Active AI project")
Alternatives Is it good?
Zoviz
Zoviz: Professional Logos, Perfectly Personalized Your Brand. Your Story sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, TherapyNotes seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Medical Practice Management popularity
100% vs 0%
alternatives listed
206 vs 191

Base details

Website, pricing, platforms and company facts side by side.

TherapyNotes
Theysaid
Website blog.therapynotes.com theysaid.io
Pricing —
Free trial $49 / Monthly ("Essential" "1 seat license" "1 Active AI project") Official pricing
Company — Startup from the United States · 20 - 49 employees
Listed in
Medical Practice Management Sport & Health Practice Management Tool +1
AI Surveys Forms And Surveys Customer Feedback Form Builder Conversational AI Survey Tools User Feedback Chatbots +6

About TherapyNotes and Theysaid

In their own words, as submitted to SaaSHub.

TherapyNotes
Theysaid

No description of TherapyNotes yet.

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee...

Read more about Theysaid

Features and specs

What each product offers, as listed by its team.

TherapyNotes 5 features
Theysaid 13 features
  • Comprehensive Features
    TherapyNotes offers a wide range of features, including appointment scheduling, medical billing, and detailed documentation options, which streamline many administrative tasks for mental health professionals.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easier for clinicians to navigate and utilize the various features without a steep learning curve.
  • Secure and Compliant
    TherapyNotes is HIPAA-compliant, ensuring that patient data is protected according to federal standards, which is crucial for maintaining confidentiality and legal requirements.
  • Integrated Telehealth
    It includes integrated telehealth capabilities, allowing practitioners to offer remote sessions directly through the platform, which is especially beneficial during times when in-person sessions are not feasible.
  • Customer Support
    The platform offers robust customer support with various ways to get assistance, including help guides, email support, and phone support, which can be invaluable when troubleshooting issues.

Possible disadvantages

  • Cost
    TherapyNotes can be relatively expensive, particularly for solo practitioners or smaller practices, as the subscription fees can add up.
  • Limited Integrations
    Compared to some competitors, TherapyNotes offers limited third-party integrations, which can be a drawback for practitioners who use multiple tools and need seamless interoperability.
  • Complexity for New Users
    The breadth of features, while comprehensive, can be overwhelming for new users who may find it takes time to learn how to effectively navigate and utilize the platform to its full potential.
  • Mobile App Limitations
    The mobile app lacks some functionalities compared to the desktop version, which can be inconvenient for practitioners who need full access to all features while on the go.
  • Restricted Customization Options
    There are limited options for customization within the system, which may be a limitation for practices that have specific workflow or documentation requirements.
  • AI Surveys
    Conversational AI surveys that dig deeper to uncover the why behind every answer.
  • AI Interviews
    AI conducts adaptive interviews, asking smarter questions and adjusting in real time to uncover deeper insights.
  • 2-way voice
    Users speak to AI and complete their form with voice while AI reads questions aloud.
  • Usability Testing
    Ask users to do tasks, visit websites or prototypes, and get voice and video recordings.
  • AI Sidebar
    AI tells you what you've learned recently, suggests new projects, and answers questions.
  • AI Forms
    Now forms are beautiful with an optional AI assist mode to help users quickly fill out forms.
  • Conditional Logic
    Simple, intuitive branching logic still allows AI to ask follow-up questions.
  • Panel Recruiting
    Recruit feedback participants from our panel integrations, or bring your own panel.
  • Teach AI
    Give AI context about your company, pricing, and product by uploading any document.
  • Integrations
    Full-featured connectors with HubSpot, Salesforce, Slack, and more.
  • Free survey creator
    On the website, you can create or brainstorm your next project and then add it to your account.
  • Import surveys
    Import surveys from your ancient survey tools like Qualtrics, SurveyMonkey, or Typeform.
  • Templates
    The best templates for popular feedback types are available with one click.

Analysis

An editorial look at what each product does well and who it suits.

TherapyNotes
Theysaid

Overall verdict

  • TherapyNotes is generally considered a beneficial and informative resource, especially appreciated by professionals seeking guidance on best practices, technology integration, and business aspects of therapy.

Why this product is good

  • TherapyNotes provides valuable insights and resources for mental health professionals, particularly through its blog. The content is often praised for its relevance and comprehensiveness in addressing practical challenges faced in the healthcare industry, making it a good resource for therapists looking to enhance their practice.

Recommended for

  • Mental health professionals
  • Therapists seeking practice management tips
  • Psychologists looking for industry insights
  • Counselors interested in integrating technology into their practice

Overall verdict

  • TheySaid (theysaid.io) is a solid AI-powered survey and feedback platform that uses conversational, interactive surveys to gather deeper customer insights than traditional static forms, making it a good choice for teams focused on customer experience and product feedback.

Why this product is good

  • Uses AI-driven conversational surveys that feel more like a dialogue, encouraging higher response rates and richer qualitative feedback
  • Automatically follows up on responses to dig deeper into customer sentiment without manual effort
  • Provides AI-generated summaries and actionable insights, saving teams time in analyzing feedback
  • Easy to set up and deploy surveys across multiple touchpoints such as websites, emails, and products
  • Helps uncover the 'why' behind customer opinions rather than just collecting surface-level ratings

Recommended for

  • Product teams seeking qualitative user feedback to guide roadmap decisions
  • Customer success and experience teams measuring satisfaction and reducing churn
  • SaaS companies wanting to gather in-app feedback conversationally
  • Marketing teams looking for deeper audience insights beyond standard surveys
  • Small to mid-sized businesses that want AI-assisted feedback analysis without heavy manual work

Videos

Walkthroughs and reviews on video.

TherapyNotes 3 videos + Add
Theysaid 2 videos + Add

Getting Started in TherapyNotes™

More videos

  • - TherapyNotes™ Reviews
  • - 10 Favorite Features of TherapyNotes

TheySaid 3.0 Review – AI Customer Feedback Analysis & Voice-of-Customer Platform (2025)

More videos

  • - Customer Survey Tool product review | Theysaid AI

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
TherapyNotes
Theysaid
100% 100%
Medical Practice Management
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Practice Management
0% 0%
0% 0%
AI
100% 100%

Questions & Answers

As answered by people managing TherapyNotes and Theysaid.

What makes your product unique?

Theysaid's answer:

Most surveys are dull and only scratch the surface. TheySaid turns surveys into conversations, asking real-time follow-ups, revealing the why behind every answer. This gives revenue leaders sharper visibility into customer needs, fueling faster, more confident business decisions that drive growth.

Why should a person choose your product over its competitors?

Theysaid's answer:

Most survey tools stop at collecting answers, giving leaders surface-level data that’s hard to act on. TheySaid turns feedback into real conversations with smart follow-ups, capturing the why behind customer behavior. This means revenue leaders don’t just get data, they get clear action items: what to improve, where to double down, and how to reduce churn. And with insights delivered 10x faster, they can act quickly to capture growth opportunities and make confident business decisions.

How would you describe the primary audience of your product?

Theysaid's answer:

TheySaid is built for B2B leaders who rely on customer insights to drive growth. Our primary audience includes Customer Success teams, Revenue leaders, Product managers, and Marketing executives at SaaS and subscription-based businesses. They use TheySaid to uncover authentic customer sentiment, strengthen retention, and identify expansion opportunities.

What's the story behind your product?

Theysaid's answer:

Surveys were dead. Customers ignored them, response rates tanked, and leaders were left making decisions on scraps of data. Lihong Hicken and Chris Hicken saw the gap and built TheySaid, the first AI-powered conversational survey that actually listens. With AI interviews, live polls, and user testing alongside surveys, TheySaid captures the why behind every answer and instantly translates insights into clear action items. For revenue leaders, that means faster decisions, smarter growth moves, and insights delivered 10x quicker than any traditional tool.

Which are the primary technologies used for building your product?

Theysaid's answer:

TheySaid leverages advanced AI (natural language processing, machine learning, and generative AI), cloud infrastructure, and secure integrations with popular CRM and HR systems to deliver fast, scalable, and reliable insights.

User comments

Share your experience with using TherapyNotes and Theysaid. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

TherapyNotes 2 mentions
Theysaid 0 mentions
  • Looking for alternative to PowerDiary / TherapyNotes
    Sites like https://www.powerdiary.com/ or http://therapynotes.com offer such services, but for a hefty fee. I was wondering if someone knew of any self-hosted alternatives? (I don't mind paying a one-off, so it needn't be free). Source: over 4 years ago
  • Autocorrect and Spellchecker not working on Therapynotes.com only
    For the life of me I cannot get the autocorrect or spellchecker to work on therapynotes.com, which is absolutely maddening to me given my work. It works in other apps and it works on other websites including this one. I prefer Safari but... Source: almost 5 years ago

Tracking Theysaid since Aug 2024.

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