Software Alternatives, Accelerators & Startups

The Hub by Pancentric VS Intercom

Compare The Hub by Pancentric VS Intercom and see what are their differences

The Hub by Pancentric logo The Hub by Pancentric

HUB is the first sustainability-driven intranet. We're here to make your work life easier, and the planet greener. Our modern intranet helps companies deliver a better employee experience. We also support reforestation projects for a greener future

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01
  • The Hub by Pancentric
    Image date //
    2024-03-01

HUB is a market leading intranet ranked top 3 in the UK by G2, with award-winning customer support. Our intranet solution is here to help you work smarter, not harder. Wave goodbye to clunky directories and your overloaded inbox, and say hello to a modern, easy-to-use intranet that becomes the digital home for all your people and information - so you can deliver a better employee experience.

As a sustainable solution, our intranet is hosted on low-carbon servers that use renewable wind farm energy. We also support community-based reforestation projects that help people directly affected by climate change, and plant 50 trees for every new HUB sold. By choosing HUB, you're helping to make a a difference and have a positive social impact.

As an intranet solution, HUB comes with every feature and integration as standard, and we continually upgrade you to the latest version for free, meaning you always have the latest and greatest features at your disposal.

Boost engagement with personalised two-way comms. From news announcements and must-read items, to polls, surveys, assessments, forms, forums and more, HUB has a wide array of features that enable you to transform your company's internal comms into something special.

Automated alerts send notifications to your users about recently added content, and each email is tailored to the individual user's preferences so they are only alerted about content relevant to them.

Fully mobile responsive, HUB provides a flexible intranet that adapts to the needs of your business. Create unlimited communities within your HUB, perfect for businesses with multiple brands or clients, enabling you to create bespoke intranet environments with unique branding and content.

Our intranet consultants guide you every step of the way, through free trials, onboarding, training and launching, and we proactively work with you to ensure your HUB is a continued success helping you to maximise your HUB's capabilities.

  • Intercom Landing page
    Landing page //
    2023-07-05

The Hub by Pancentric features and specs

  • GDPR Compliant: Yes
  • Google Calendar Sync: Yes
  • GDrive Integration: Yes
  • OneDrive integration: Yes
  • Sharepoint folder integration: Yes
  • Office 365 Integration: Yes
  • Single Sign On: Yes
  • SSO Integration: Yes
  • News Feed: Yes
  • News & Announcements: Yes
  • Event Management: Yes
  • Events: Yes
  • Groups: Yes
  • Group management : yes
  • User And Group Management: Yes
  • Forms: Yes
  • Forms management: YES
  • Forums: Yes
  • Private and Group Messaging: Yes
  • Private team network: yes
  • private chatrooms: Yes
  • Private Community: yes
  • Office management: Yes
  • Contact Database: Yes
  • Directory: Yes
  • Personal Data Privacy: Yes
  • GDPR Compliant: Yes
  • Communication & Notifications: Yes
  • Communities: Yes
  • Messaging: Yes
  • Directory of employee names: Yes
  • Polls: Yes
  • Poll result visibility control: Yes
  • Surveys: Yes
  • Survey Management: Yes
  • Image management: Yes
  • Image galleries: Yes
  • WYSIWYG Editor: Yes
  • Content Management: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • User Permission Management: Yes
  • Permission Management: Yes
  • Tags & Groups Management: Yes
  • Page Editing: Yes
  • Custom Branding: Yes
  • Themes: Yes
  • Mandatory Must Reads: Yes
  • Slack integration: Yes
  • BambooHR Integration: Yes
  • Outlook Email Integration: Yes
  • Outlook Calendar Integration: Yes
  • Google Calendar Sync: Yes
  • Gmail Integration: Yes
  • Power BI integration: Yes

Intercom features and specs

No features have been listed yet.

The Hub by Pancentric videos

Introducing the new look HUB

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to The Hub by Pancentric and Intercom)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Photography
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Hub by Pancentric and Intercom

The Hub by Pancentric Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Hub by Pancentric mentions (0)

We have not tracked any mentions of The Hub by Pancentric yet. Tracking of The Hub by Pancentric recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing The Hub by Pancentric and Intercom, you can also consider the following products

SuiteDash - Integrated & Automated Client Portal Software : Secure Web Based Client or Customer Login Portals : White Label SaaS Project Management System, Online CRM Tool, Browser Based Invoicing & Recurring Billing, Time Tracker, Client File Upload, , All in …

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Onehub - Onehub helps businesses securely share and control files in the cloud.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FileInvite - Stop chasing your clients for documents! Easily request files, documents, forms & signatures from your clients – set a due date and save hours as your requests are returned to you effortlessly.

Drift - A messaging app that helps you grow your business.