Software Alternatives & Reviews

The Dude VS Intercom

Compare The Dude VS Intercom and see what are their differences

The Dude logo The Dude

MikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • The Dude Landing page
    Landing page //
    2021-07-25
  • Intercom Landing page
    Landing page //
    2023-07-05

The Dude videos

Who's the Dude? Review - with Tom Vasel

More videos:

  • Demo - J. Rockett "The Dude" overdrive, demo by Pete Thorn
  • Demo - J. Rockett Audio Designs The Dude V2 - Sound Demo (no talking)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to The Dude and Intercom)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Network & Admin
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Dude and Intercom

The Dude Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Intercom might be a bit more popular than The Dude. We know about 6 links to it since March 2021 and only 6 links to The Dude. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Dude mentions (6)

  • Network Scanning Software Suggestions
    An incredibly powerful free tool that has been around a long time is Mikrotik's 'The Dude'. Source: about 1 year ago
  • Question about central or cloud management
    If you have a powerful enough router in the network, one of your options is to use The DUDE (Documentation). Note that DUDE requires IP access to WinBox from the management network. For some more features, you should also enable SNMP on your routers. DUDE server can also host a syslog server, so you can have centralized log ingestion. The downside of this solution is that it's unfortunately not a fully-featured... Source: over 1 year ago
  • Share your greatest free tools
    The Dude” is what the tool is called (yeah I don’t know why they called it that either). It’s a client-server application and the server nowadays only runs on a Mikrotik router as a separate package. You could use any Mikrotik router but since it’s heavy on logging I use a Mikrotik CHR as a VM just to host the dude. The free CHR license gives you 1Mbps throughput which for SNMP monitoring is plenty. Source: about 2 years ago
  • Hi, i have a question
    MikroTik has a software called The Dude, that runs on some sort of computer acting as a server (an always on computer to receive, monitor, and store the data collected from the statistics). This would be the best way to achieve what you want to do (collecting user usage statistics and storing it in one place). Source: about 2 years ago
  • MikroTik - The Dude - No more active development, resume unknown
    Https://mikrotik.com/thedude Supports SNMP, ICMP, DNS and TCP monitoring for devices that support it. Source: about 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing The Dude and Intercom, you can also consider the following products

Pandora FMS - Pandora FMS: Opensource monitoring software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenNMS - Project home page of OpenNMS - a java based network managememnt platform developed under the Open Source model

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

cStatus - Monitor and scan a network.

Drift - A messaging app that helps you grow your business.