Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than The Battle for Wesnoth. We know about 12 links to it since March 2021 and only 9 links to The Battle for Wesnoth. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I guess you already know about https://wesnoth.org/ It is probably the most well-known free and open source turn-based game. - Source: Hacker News / over 1 year ago
The Battle for Wesnoth is an underrated tactical game… and it’s free! There are some amazing people that have been working on content for this game for over 15 years. Source: about 2 years ago
The Battle for Wesnoth is completely free and one of the best turn-based tactical games I’ve played. Source: about 2 years ago
Battle for Wesnoth is talked about a lot among open-source gaming fans, but not enough in the community at large. It's a turn based tactical RPG that comes with many scenarios that are full games in themselves. Cross platform, moddable, over 200 different unit types… just an amazing game, all completely free. You can get it on Steam, itch.io, or at https://wesnoth.org and you really, really should. Source: over 2 years ago
Battle for Wesnoth (free at wesnoth.org) Langrisser/Warsong clone game. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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