Software Alternatives, Accelerators & Startups

TGDesk VS Substack

Compare TGDesk VS Substack and see what are their differences

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TGDesk logo TGDesk

The ultimate AI-powered Telegram CRM. Automate sales, lead distribution, and community growth.

Substack logo Substack

With Substack, anyone can start a publication that combines a personal website, blog, and email newsletter or podcast. It's quick and simple.
  • TGDesk telegram CRM
    telegram CRM //
    2026-04-09
  • TGDesk TELEGRAM CRM BLOG PAGE
    TELEGRAM CRM BLOG PAGE //
    2026-04-09
  • TGDesk
    Image date //
    2025-12-09
  • TGDesk
    Image date //
    2025-12-09
  • TGDesk
    Image date //
    2025-12-09

Looking for the best Telegram CRM to scale your business? TGDesk is an all-in-one AI-powered platform designed to transform your Telegram chats into a high-converting sales pipeline.

Unlike basic group bots, TGDesk is built for real sales teams. Our powerful CRM allows seamless multi-account login, letting your team handle endless profiles from one unified dashboard. Supercharge your lead generation with automated bulk group joining and member inviting. Execute highly targeted mass messaging campaigns and save hours with smart AI auto-replies.

Automatically build detailed customer profiles from every interaction, adding tags and notes to understand your prospects better. Finally, our intelligent lead distribution system ensures that incoming chats are fairly assigned to your sales reps.

Stop losing track of valuable conversations. Upgrade your workflow with TGDesk and automate your outreach today.

  • Substack Landing page
    Landing page //
    2022-10-26

Substack

Pricing URL
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$ Details
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Platforms
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Release Date
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Startup details
Country
United States

TGDesk features and specs

  • Telegram CRM & Profiling
    Automatically build rich customer profiles from every chat. Add custom tags, notes, and track the complete lead journey in one dashboard.
  • Multi-Account Workspace
    Log in and manage multiple Telegram accounts simultaneously from a single, unified dashboard without ever switching devices.
  • Smart Lead Distribution
    Detects buying intent keywords, captures leads instantly, and automatically routes them to the right sales representatives.
  • Bulk Outreach & Growth
    Scale rapidly with automated bulk group joining, mass member inviting, and highly targeted bulk messaging campaigns.
  • AI Auto-Replies & Support
    Save hours with smart AI chatbots that answer FAQs 24/7, summarize daily chats, and reply using your custom-trained knowledge base.

Substack features and specs

  • Ease of Use
    Substack offers a user-friendly interface that makes it easy for writers to publish and monetize their newsletters.
  • Built-in Monetization
    Writers can easily charge readers for subscriptions, allowing for straightforward monetization.
  • Direct Audience Connection
    Substack allows writers to build a direct relationship with their audience via email, which can lead to a more engaged readership.
  • Discovery and Community
    Features like staff picks and recommendations help writers get discovered by new readers.
  • No Upfront Costs
    Substack does not charge upfront fees; instead, it takes a percentage of subscription revenues, making it easier to start.
  • Content Ownership
    Writers retain full ownership of their content, giving them more control over their work.

Possible disadvantages of Substack

  • Revenue Share
    Substack takes a 10% cut of subscription revenues, which can add up for writers with a large subscriber base.
  • Limited Customization
    The platform has limited customization options compared to building a custom website or using more flexible CMS options.
  • Dependency on Platform
    Relying on Substack means depending on its policies and infrastructure, which could pose risks if the platform changes its terms or features.
  • Competition
    As more writers join Substack, it can become challenging to stand out amidst the growing competition.
  • Email Deliverability
    Writers may face issues with email deliverability, as some newsletters may end up in spam folders.
  • Payment Processing Fees
    Besides Substack's fee, payment processors like Stripe also take a percentage, further reducing net earnings for writers.

Analysis of TGDesk

Overall verdict

  • TGDesk (tg.wadesk.io) appears to be a Telegram-focused customer support and CRM tool that can be useful for businesses managing communications through Telegram, though you should verify its current features, pricing, and reliability directly before committing.

Why this product is good

  • Centralizes Telegram-based customer conversations into a single helpdesk interface
  • Can support team collaboration by allowing multiple agents to handle Telegram chats
  • May offer CRM-style features like contact management and conversation history
  • Useful for businesses whose customers primarily use Telegram as a messaging channel
  • Potentially streamlines response times and improves organization of support tickets

Recommended for

  • Small and medium businesses that rely heavily on Telegram for customer communication
  • Support teams needing to manage multiple Telegram conversations collaboratively
  • E-commerce or service businesses in regions where Telegram is a dominant messaging app
  • Companies looking to add structure and tracking to their Telegram-based customer service
  • Marketing or sales teams using Telegram for lead engagement and follow-ups

Analysis of Substack

Overall verdict

  • Substack is a good choice for writers seeking autonomy and a straightforward way to monetize their content. However, it may not be the best fit for those who prefer working within the framework of a larger publication or those unfamiliar with the challenges of building and maintaining a subscriber base.

Why this product is good

  • Substack is a platform that allows writers, journalists, and content creators to publish and monetize their newsletters. It is praised for its ease of use, built-in subscription system, and direct-to-consumer model which enables writers to retain control over their audience and content. The platform has attracted both independent writers and established journalists seeking the freedom to monetize their work without traditional media constraints.

Recommended for

  • Independent writers and journalists
  • Content creators looking to monetize their work
  • Individuals seeking a direct relationship with their audience
  • Those who appreciate simplicity in publishing

TGDesk videos

No TGDesk videos yet. You could help us improve this page by suggesting one.

Add video

Substack videos

Monetizing Podcasts and Newsletters - Chris Best of Substack and Jonathan Gill of Backtracks

More videos:

  • Review - E1016 Substack CEO Chris Best empowers writers via email newsletter platform, raised $15M from a16z
  • Review - Why EVERYONE should be on Substack | What it is, How it Works, $$$
  • Review - Beehiiv vs Substack (2024) - Which is Better?
  • Review - My Experience with SUBSTACK: An Honest Review of Substack

Category Popularity

0-100% (relative to TGDesk and Substack)
Telegram
100 100%
0% 0
Blogging
0 0%
100% 100
Lead Generation
100 100%
0% 0
CMS
0 0%
100% 100

Questions & Answers

As answered by people managing TGDesk and Substack.

What makes your product unique?

TGDesk's answer

TGDesk bridges the gap between community management and B2B sales. Unlike standard Telegram bots that only moderate chats, TGDesk is a fully-fledged CRM. It uniquely combines multi-account login, intelligent lead distribution, and AI-driven bulk outreach into a single unified dashboard, turning a simple chat app into a powerful sales workspace.

Why should a person choose your product over its competitors?

TGDesk's answer

Most competitors focus purely on group moderation or basic auto-replies. TGDesk is built for revenue generation. You should choose TGDesk if you want to actively capture leads, automatically route high-intent prospects to your sales reps, and build detailed customer profiles directly from Telegram interactions, rather than just keeping a group free of spam.

How would you describe the primary audience of your product?

TGDesk's answer

Our primary audience includes B2B sales teams, Web3 and crypto community managers, lead generation agencies, and global e-commerce businesses. Essentially, any organization or enterprise that relies heavily on Telegram for customer acquisition, VIP support, or large-scale community building.

What's the story behind your product?

TGDesk's answer

TGDesk was born out of our own frustration. As a growing team, we were losing track of valuable leads scattered across dozens of personal Telegram accounts. We needed a centralized way to manage conversations, assign leads to reps, and automate outreach without constantly switching devices. We built TGDesk as an internal tool to solve this exact pain point. It transformed our sales pipeline so dramatically that we decided to refine it and launch it as a SaaS platform for the world.

Which are the primary technologies used for building your product?

TGDesk's answer

TGDesk leverages advanced Large Language Models (LLMs) for intelligent intent detection and contextual AI auto-replies. Our robust backend infrastructure utilizes the official Telegram API and MTProto protocols to ensure secure, seamless multi-account management. The unified workspace dashboard is built with React, providing a lightning-fast and intuitive user experience.

Who are some of the biggest customers of your product?

TGDesk's answer

-Leading Web3 and Cryptocurrency Exchanges -Global B2B Lead Generation Agencies -Top-tier Forex and Trading Communities -International E-commerce Brands -Enterprise SaaS Companies utilizing Telegram for VIP support

User comments

Share your experience with using TGDesk and Substack. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TGDesk and Substack

TGDesk Reviews

  1. it's very good

    We use it for product updates and onboarding new users. Being able to schedule messages for different time zones is clutch. Support team helped us set everything up super fast too.

    ๐Ÿ Competitors:

Substack Reviews

25+ Medium Alternative Platforms for Publishing Articles
Substack offers writers of all experience levels the ability to write an email newsletter thatโ€™s profitable through subscriptions. Substack provides purpose-built web and newsletter publishing tools to enable writers to monetize their newsletters. It is a service often favoured by readers because itโ€™s a convenient all-in-one solution for writing a successful podcast that...
Source: forgefusion.io
10 Best Medium Alternatives for Reading and Publishing
What sะตts Substack apart is its sะตamlะตss intะตgration of contะตnt crะตation and subscription-basะตd monะตtization. Substackโ€™s usะตr-friะตndly intะตrfacะต, distribution tools, and support for various contะตnt formats make it a popular choice for indะตpะตndะตnt crะตators looking to connะตct dirะตctly with thะตir audiะตncะต and turn thะตir passion into a sustainablะต incomะต strะตam.
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Substack and Medium differ primarily in their monetization methods. Medium pays creators based on reader engagement, while Substack enables writers to monetize directly through paid subscriptions to their newsletters. This business model allows Substack users to build a direct relationship with their readers via their email inboxes, whereas Medium interactions primarily...
11 Patreon Alternatives for Audience Monetization in 2023
Like a few of the other platforms weโ€™ve looked at, Substack takes a cut of your earnings rather than charging a 10% platform fee.
Source: www.uscreen.tv
Any good Mailchimp alternatives?
My question for you is, what is keeping you from making $31 per month from your list? Are you using any feature that Substack (free until you get paid) can't handle?

Social recommendations and mentions

Based on our record, Substack seems to be more popular. It has been mentiond 102 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TGDesk mentions (0)

We have not tracked any mentions of TGDesk yet. Tracking of TGDesk recommendations started around Dec 2025.

Substack mentions (102)

  • Writing by Hand is Good for your Brain
    It's ironic that the article that caused him to write this post (https://substack.com/@justindeschamps/note/c-261265212?utm_source=notes-share-action&r=7y05q) is written by AI. I see this style of informational writing all over the place now. - Source: Hacker News / 18 days ago
  • Ask HN: What are your favorite blogs not about AI?
    Https://substack.com/@yelluwcomedy. - Source: Hacker News / 22 days ago
  • Kids (With Phones) Are Alright
    Sure there was basically a cartel in social media. You saw coordinated censorship campaigns to ban the former president of the United States for example. But I wouldn't discount the amount of political interference there as well. The last administration admitted to flagging individual posts for the social media companies. But it's also true there is a lot of coordinated censorship even without state interference.... - Source: Hacker News / about 1 month ago
  • Financing the AI boom: from cash flows to debt [pdf]
    Manhattan Project: $36B, 5 years โ–ซ Apollo Program: $257B, 14 years โ–ซ Interstate Highway System: $620B, 37 years โ–ซ AI data centers: $930B, 6 years and still accelerating From: https://substack.com/@rubendominguez/note/c-244929068. - Source: Hacker News / 27 days ago
  • SpaceX to buy Cursor AI coding agent operator Anysphere for $60B
    The thing is, even the center of the road academics who refrain from such comparisons are noting the similarity. The MAGA movement meets the traditional defining characteristics of fascio. We can be rigid and say that only Mussoliniโ€˜s political movement can be properly be called fascist. But if we call Hitler and the Nazis fascists as well, then we open the door to any movement that meets the criteria. And Trump... - Source: Hacker News / about 2 months ago
View more

What are some alternatives?

When comparing TGDesk and Substack, you can also consider the following products

Teleme.io - "The easiest way to manage telegram groups. TeleMe's flexible tools are designed for any telegram community. Plan ahead, set bot rules and track member interactions. From anti-spam to daily scheduled tasks tools, we've got you covered".

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

TGForge.io - Automate Telegram at scale with built-in AI. Manage accounts, run campaigns, send DMs, parse audiences, and generate content โ€” all from one platform.

Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

LeadGenRunner - LeadGenRunner monitors thousands of Telegram groups for buyer-intent messages using your keywords. AI classifies every lead as hot/warm/cold and drafts ready-to-send replies. Set up in 5 minutes, get leads on autopilot. Free trial, no card required.

Buttondown - Buttondown is the best way to start and run your newsletter