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TeleCMI Cloud Contact Center Solution VS SanCCS Cloud

Compare TeleCMI Cloud Contact Center Solution VS SanCCS Cloud and see what are their differences

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TeleCMI Cloud Contact Center Solution logo TeleCMI Cloud Contact Center Solution

Empower your business communication with TeleCMI's enterprise-grade cloud contact center software powered by AI for delivering the superior experience. Try now!

SanCCS Cloud logo SanCCS Cloud

Optimize your call center with the best telecom software & hosted call center solutions for seamless operations & exceptional customer service. Call us today!
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Cloud Contact Center Solution to redefine your business communication goals. Leverage TeleCMI’s modern cloud platform to deliver exceptional customer experience.

  • SanCCS Cloud Login
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    2025-08-25
  • SanCCS Cloud Dashboard
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    2025-08-25

SanCCS is a powerful, all-in-one Hosted Call Center Software designed to unify your customer communications and boost agent productivity. Built for the modern, flexible business, SanCCS brings all your customer conversations from voice calls and SMS to email, WhatsApp, and social media into a single, easy-to-use cloud platform.

Our solution is engineered to eliminate the cost and complexity of on-premise hardware, giving your team the freedom to work from anywhere. By providing a complete, 360-degree view of the customer journey, SanCCS empowers your agents to deliver faster, smarter, and more personalized service, which is key to building lasting customer relationships.

Key Features of SanCCS Hosted Call Center Software:

• Cloud-Based Flexibility: Operate your entire call center from the cloud. This means no expensive hardware, no IT maintenance headaches, and the ability for your agents to work securely from any location with an internet connection.

• True Omnichannel Support: Seamlessly manage interactions across voice, SMS, email, WhatsApp, Facebook, Twitter, and more. Customers can switch channels, and the conversation continues without losing context.

• Intelligent Call Management: Get everything you need to run a professional operation, including an Automatic Call Distributor (ACD), skill-based routing, an intelligent IVR system, and a powerful predictive dialer for outbound campaigns.

• Live Monitoring & Analytics: Make data-driven decisions with real-time dashboards to monitor agent performance, live call barging for on-the-spot coaching, and a complete suite of historical reports to track your most important KPIs.

• Seamless CRM Integration: SanCCS integrates flawlessly with all major CRMs, including Salesforce, Zoho, and more. This provides your agents with instant "screen pops" of customer data, so they are always prepared for every conversation.

TeleCMI Cloud Contact Center Solution

Website
telecmi.com
Pricing URL
-
$ Details
-
Release Date
2014 May
Edit details

SanCCS Cloud

Website
sansoftwares.com
Pricing URL
Official SanCCS Cloud Pricing
$ Details
paid $22.0 / Monthly (Starter (Min 10 Users))
Release Date
-
Startup details
Country
India
State
Haryana
City
Gurugram
Founder(s)
Jagwant Singh
Employees
50 - 99
Edit details

TeleCMI Cloud Contact Center Solution features and specs

No features have been listed yet.

SanCCS Cloud features and specs

  • Multiple Dialing Mode
    Get multiple dialing modes, including progressive, predictive, manual, and preview.
  • Real-Time Analytics & Reporting
    Various reports based on performance, attendance, call logs, and Analytical reporting.
  • Click-to-Call Integration
    Integration of the calling option with the click-to-call button on the website and internal CRM.
  • Third-Party CRM Integration
    Integration with more than 20 third-party CRMs including Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, Microsoft Dynamics 365, etc.
  • Quality Module
    Live Monitoring, Agent productivity dashboard, Dynamic disposition with color coding, case assignment tool, Agent score, and audit sampling.
  • Automated Call Distribution
    Allocation of calls based on the availability of agents, category of agent, the skill of the agent, and many other parameters.
  • Omni-Channel Integration
    Integration with WhatsApp, Viber, Social Media, E-mail, Facebook, SMS, and video calling.
  • Missed Call Auto Callback
    Automated call back if an agent missed the call.

TeleCMI Cloud Contact Center Solution videos

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SanCCS Cloud videos

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Hosted Call Center Solution | Online Based Call Center Software Solution | #callcentersoftware

Category Popularity

0-100% (relative to TeleCMI Cloud Contact Center Solution and SanCCS Cloud)

TeleCMI Cloud Contact Center Solution

SanCCS Cloud

Call Center Software
72 72%
Call Center Software
28% 28
Enterprise Communication
74 74%
Enterprise Communication
26% 26
Call Management
0 0%
Call Management
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

Questions and Answers

As answered by people managing TeleCMI Cloud Contact Center Solution and SanCCS Cloud.

What makes your product unique?

SanCCS Cloud's answer:

SanCCS Cloud Hosted Call Center Solution is unique because it’s a fully cloud-based, cost-effective, and scalable platform that needs no hardware, supports voice, chat, email, social, and CRM integrations, and comes with smart call handling, live monitoring, detailed reports, IVR, and automation tools. It’s remote-friendly, easy to set up, and backed by 25+ years of expertise with 24/7 support, making it a reliable choice for modern businesses.

Why should a person choose your product over its competitors?

SanCCS Cloud's answer:

You should choose SanCCS Cloud Hosted Call Center Solution because it’s quick to deploy, affordable, and needs no hardware. It brings together calls, chat, email, social media, and CRM integration in one platform, with smart automation, live monitoring, and detailed reports to boost efficiency. Its scalability and remote-friendly access make it a practical choice for businesses of any size.

How would you describe your primary audience?

SanCCS Cloud's answer:

Our primary audience is businesses of all sizes from startups to large enterprises looking for a cost-effective, scalable, and easy-to-use call center solution to improve customer communication and agent productivity.

Who are some of the biggest customers of your product?

SanCCS Cloud's answer:

Some of the biggest customers of SanCCS Cloud Hosted Call Center Solution include MakeMyTrip, IndiaMART, Max Healthcare, Patanjali, Aakash Healthcare, and Biryani Blues.

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What are some alternatives?

When comparing TeleCMI Cloud Contact Center Solution and SanCCS Cloud, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CallShaper - Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

FreJun - FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.

CallCentr8 - Manage customers with powerful call center solutions

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