TelebuHub
Bitrix24
SuperReceptionist
Knowlarity
Ameyo
RingCentral
Freshdesk
Aircall
Hotjar
Smartlook
Google Analytics
FullStory
Crazy Egg
Mixpanel
Lucky Orange
LiveSession
TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed.
Hotjar's product experience insights make it easy to understand what users are really doing on your site.
Visualize behavior on your site with Heatmaps
Eliminate guesswork with user Recordings
Understand the reasons behind behavior with Surveys and Incoming Feedback
TelebuHub HotjarNo features have been listed yet.
If you are looking for a contact centre software to manage your inbound inquiries Telebu Hub is the perfect product. It's cost effective, its scalable, and is easy to implement and setup. The Inbuilt - CRM still needs a ton of work. On the flip side the product does not have an App.
Since, we wanted to use the product primarily to handle inbound inquiries and had a support staff in-house, the absence of an App wasn't a deal breaker.
Onboarding experience is seamless and detailed. Try it out! No Commitment. Switch if it does not work out for you.
Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!
I don't like the service. It is very slow and very expensive. Not recommended it to others.
Don't work the heatmap and I did not like others.
Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
SuperReceptionist - Reception service and contact center with multi-agent access
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.