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TelebuHub

Telebu Hub or Hub is a complete inbound and outbound contact center software that can be deployed on the cloud or on-premises. It’s easy to set up, easy to scale, and easy to use.

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Inbound Communications- Enable call routing to respective departments - sales, support, tech, admin or service. Manager multiple IVR’s on one screen

Outbound Communications - Send Voice Broadcasts, setup automated outbound dialers to call a list, and manage campaigns on one dashboard

Analytics & Reporting - Track real-time agent & call center performance metrics by generating custom reports consisting of log time, call records, tickets closed etc

Built in Application - It comes in with a built-in CRM, Ticketing & Knowledge Management System.

Simplified Admin Settings - Set up call flows, define SLAs & admin control via our drag & drop IVR Studio.


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TelebuHub Alternatives

The best TelebuHub alternatives based on verified products, votes, reviews and other factors.
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  1. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  2. Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

  3. Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  5. Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

  6. Reception service and contact center with multi-agent access

TelebuHub Reviews

  1. User avatar
    Good Product. Needs Improvements

    If you are looking for a contact centre software to manage your inbound inquiries Telebu Hub is the perfect product. It's cost effective, its scalable, and is easy to implement and setup. The Inbuilt - CRM still needs a ton of work. On the flip side the product does not have an App.

    Since, we wanted to use the product primarily to handle inbound inquiries and had a support staff in-house, the absence of an App wasn't a deal breaker.

    Onboarding experience is seamless and detailed. Try it out! No Commitment. Switch if it does not work out for you.

    🏁 Competitors: Ameyo, Knowlarity, SuperReceptionist
    πŸ‘ Pros:    Reasonable pricing|Ticketing|Outbound dialer|Social integration|Missed call number|Broadcast & feedback
    πŸ‘Ž Cons:    Crm|Predictive dialer|Knowledge management system|No app yet

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This article was published on | Author: | Publisher: SaaSHub
Categories: Call Center Software, Cloud Contact Center Software, Contact Management