TED Notepad Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

TED Notepad mentions (5)

• Remember them?

  While I use mainly VS or VSC, and Notepad++/Sublime Text less and less, I find TED Notepad indispensable. Source: about 1 year ago

• A list of free & open-source apps I use on Windows

  Many good programs... But you might want to add: Ted Notepad A very small, and seemingly simple text editor, loaded with powerful features. Source: almost 2 years ago

• How do can you easily find repeated words in your texts ?

  Copy the whole document, and insert it into TED Notepad - now it's only a question of a few keystrokes before you have extracted all words and made an alphabetized list showing the number of times each word appear. (word frequency) This is also a great way to catch alternate spellings which your spell-checker might not flag. Searching and editing in a text-editor is so much faster, that I'll never downgrade to a... Source: almost 2 years ago

• I made a 90s version of my landing page

  I use Kompozer for the few times that I must make something more complicated than what I can handle in my text-editor :) Seriously... Use TED for text entry and editing - after a short while you won't want to downgrade to a GUI wordprocessor... Source: about 2 years ago

• Boycott Notepad++ 2022

  Sometimes I'm editing 2 documents at once, so I needed another text editor and I found this: TED Notepad is better than Notepad. It's free. I mean really free, not "free after you register and give us your credit card number". Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago