Software Alternatives & Reviews

Teamwork VS Zendesk

Compare Teamwork VS Zendesk and see what are their differences

Teamwork logo Teamwork

The Project Management App for Professionals. The most powerful and simple way to collaborate with your team.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Teamwork Landing page
    Landing page //
    2023-07-24
  • Zendesk Landing page
    Landing page //
    2022-03-08

Teamwork videos

Teamwork Projects - Getting Started Guide

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Teamwork and Zendesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Teamwork and Zendesk

Teamwork Reviews

  1. Great experience in remote team project management

    Worked in a fully remote and geographically distributed team of 35 people with my previous employer. Managed about 50 marketing projects of different size simultaneously.

    I would recommend this app to any team that works mostly with marketing projects and needs different levels of client's and team members' access, it is also very convenient to store project info in threads and keep an eye on simultaneous processes and deadlines. Mobile app is cool.

    Before Teamwork I worked with eXo Platform, Trello, Basecamp, Worksection.

    🏁 Competitors: Trello
    👍 Pros:    Intuitive user interface|Multi user product|Tools integrations|Gantt charts|Access settings|Time check|Notifications|Mobile app
    👎 Cons:    Didn’t notice any.

12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Teamwork compared to ClickUp: Even though ClickUp has the project management fundamentals, Teamwork is far better for client work because of advanced time tracking, cost rates, billing, time budgets, and expense calculation.
Source: ayanza.com
Necessary Tools For Effective Work In a Remote Team
If you’re looking for a work and project management service that helps teams improve collaboration, visibility, and accountability — try Teamwork. It’s one of the most popular tools for remote work, although it’s also suitable for office-based work, as well as for owners who run the entire business themselves.
12 BEST Wrike Alternatives for Project Management in 2022
Teamwork is an easy-to-use project management system. This tool allows companies to maximize their project management processes. It allows you to manage projects, clients, freelancers, and your team in one place.
Source: www.guru99.com
18 Valuable Wrike Alternatives To Crush Project Management In 2022
Battling low team adoption? Teamwork has a user-friendly learning curve and the essential features (like reports and resource management), that Wrike doesn’t. Teamwork is the perfect balance of feature-rich and easy-to-use. Vital features are accessible on all plans, which have clear pricing and no hidden add-on costs.
Source: snacknation.com
50 Best Project Management Tools for 2019
Teamwork Projects is designed to work seamlessly with the tools to form smarter workflows. Â With a perky interface, easy-to-use toolset, users can create a project, and generate tasks and milestones. Teamwork Projects is available on iOS, Android, Google Chrome, and the Web.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Teamwork. We know about 7 links to it since March 2021 and only 7 links to Teamwork. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Teamwork mentions (7)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Teamwork.com — Project management & Team Chat. Free for five users and two projects. Premium plans are available. - Source: dev.to / 3 months ago
  • Is cross-platform the future of mobile development
    AirBnb wrote an article about why they moved away from RN, udacity wrote a post saying that it was the same for them, Netflix said they tested it early on but couldn't preform so they went native, teamwork.com re-wrote everything in native, notion started cross platform and is now going native, facebooks own messenger team refused to use RN for their re-write as they couldn't get the performance. Source: over 1 year ago
  • PM / Project Tracker for small teams with project template option
    I have spent (wasted...) way to many hours on finding a good solution for my team. The problem is I really love teamwork.com, it has the ability to sort "My tasks", and other views which are awesome. Most of our projects follow the same "path", so we need to make a documentation, send a quotation, write tasks for developers etc. that's why I would need a project template option, so I only have to write this one... Source: over 1 year ago
  • Suggestions for CRM apps with offline access
    Most products, including teamwork.com as far as I can see, have gone all SaaS, because subscription models are lucrative, whereas I'm looking for something that's available offline and backed up locally. Source: over 1 year ago
  • Project management tool?
    Not 100% clear on the sequential or unique job IDs. But we recently switched to Teamwork and it's been pretty great. It looks like my projects, jobs and tasks all have unique IDs in the URL. It has a nice Gantt chart, subtasks on jobs, handles timesheets, invoices and overall pretty damn flexible. Source: about 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Teamwork and Zendesk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Basecamp - A simple and elegant project management system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!