TaxSlayer.com Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

TaxSlayer.com mentions (6)

• Can I File Business Income for State Return on TaxSlayer?

  I have googled this and read stuff on taxslayer.com and can't find a direct answer to this. I know I can file business income on taxslayer for IRS, but I still don't know if I can do it for state. Anybody know? BTW, I have a W2 and also side business so have both a regular employer income and also my own freelance income to report. Source: 7 months ago

• I'm a developer that's been tasked with automating the process of filing 2000 tax returns. How legal is this?

  Register an account at taxslayer.com and complete the filing process for 2021 tax returns, (numbers and info used to complete this return will be based on profile information and a generator providing numbers within a set range and storing them for further use). Source: almost 2 years ago

• Should I considering tracking how many miles I drive in door dash?

  Just go to free tax software like taxslayer.com. They'll walk you through everything by asking simple questions. Source: about 2 years ago

• Can someone help me to understand question "John can be claimed as a dependent on someone else's return" Does it mean "John can be claimed" or "John IS claimed"? Checking or unchecking this box has big impact on John's tax liability.

  Here's how it's phrased on taxslayer.com. Source: over 2 years ago

• Does it make sense to list my 19-year-old child as dependent? It seems the only benefits is Child Tax Credit but with our income the CTC is only $500. And because she is listed as dependent, she does not qualify for EITC and must pay $1000 federal taxes for her own income. Otherwis it's $0.

  I am not sure if EITC and EIC is the same thing, but minimum age for EIC is 19. When we do the tax return through taxslayer.com, it determines $848 federal tax on $7,276 AGI, with EIC paying $853, so there is basically no tax liability. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago