Software Alternatives, Accelerators & Startups
Register | Login

tawk.to VS Zigpoll

Compare tawk.to VS Zigpoll and see what are their differences

JackHamr
AI agents that spec, build, test, and ship code โ€” with voice chat, deep GitHub integration, and zero LLM markup. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zigpoll logo Zigpoll

Collect genuine feedback from your customers, capture emails, and increase conversions with our interactive polling tool.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Zigpoll Landing page
    Landing page //
    2023-06-30

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Zigpoll features and specs

  • User-Friendly Interface
    Zigpoll provides a clean and intuitive interface, making it easy for users to create and manage polls without requiring extensive technical knowledge.
  • Customizability
    Zigpoll allows for significant customization, enabling users to tailor polls to fit their specific needs and branding requirements.
  • Real-Time Analytics
    Users can access real-time analytics, providing immediate insights into poll responses and helping in prompt decision-making.
  • Embed Options
    Zigpoll offers flexible embed options, allowing users to integrate polls directly into websites, newsletters, or other digital media efficiently.
  • Integrations
    The tool supports a range of integrations with other platforms and applications, enhancing its usability within existing workflows.

Possible disadvantages of Zigpoll

  • Pricing
    For some users, the pricing structure may be a limitation, especially if they require advanced features which are only available on higher-tier plans.
  • Feature Limitation on Free Plan
    The free plan offers limited features, which might restrict small businesses or individual users from accessing all the functionalities they need.
  • Learning Curve for Advanced Features
    While basic features are user-friendly, there can be a learning curve for utilizing more advanced functionalities effectively.
  • Limited Offline Access
    Zigpoll primarily operates online, which means functionality can be limited in environments where internet access is unreliable.
  • Dependency on Third-Party Platforms
    For some embedding and integration features, Zigpoll may rely on third-party platforms, which could pose compatibility or dependency issues.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

tawk.to videos

+ Add

Tawk.to reviewโ€Šโ€”โ€Šunbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Zigpoll videos

+ Add

Zigpoll Review - Customer Polling & Feedback Widget App

More videos:

  • Demo - Zigpoll Demo

Category Popularity

0-100% (relative to tawk.to and Zigpoll)

tawk.to

Zigpoll

Customer Support
100 100%
Customer Support
0% 0
AI
0 0%
AI
100% 100
Live Chat
100 100%
Live Chat
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using tawk.to and Zigpoll. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Zigpoll

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. Itโ€™s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. Itโ€™s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the worldโ€™s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the รขย€ยœPowered by tawk.toรขย€ย branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Zigpoll Reviews

10 Best AI Tools for Customer Service to Elevate Your Support
If you want to be a customer service pro, you need to listen to your customers, and Zigpoll can help you hear them loud and clear. This customer feedback and survey platform enables you to collect information from your current and potential customers and use it to grow your business.
Source: clickup.com

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
View more

Zigpoll mentions (0)

We have not tracked any mentions of Zigpoll yet. Tracking of Zigpoll recommendations started around Mar 2021.

What are some alternatives?

When comparing tawk.to and Zigpoll, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

buddybuild - Buddybuild ties together continuous integration, continuous delivery and an iterative feedback solution into a single, seamless system. With buddybuild, you can focus on what matters most: creating awesome apps.

Crisp Chat - Multi-channel customer support software

Luciq - Luciq is the Agentic Observability Platform for Mobile. Our intelligent AI agents detect, prioritize, and resolve issues across the app lifecycle, empowering teams to ship faster, deliver frustration-free sessions, and focus on building what matters

Loading...