Software Alternatives, Accelerators & Startups

tawk.to VS Hexnode

Compare tawk.to VS Hexnode and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hexnode logo Hexnode

Hexnode is an award-winning Unified Endpoint Management solution that offers overall device management and security solutions for both BYOD and corporate-owned devices.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Hexnode
    Image date //
    2026-08-05

Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in the case of policies. Furthermore, Hexnode supports all major device platforms and helps secure, monitor, and manage both BYOD and corporate-owned devices alike. Hexnode boasts users among SMBs and companies across the globe, and is offering its services to several industries, including education, healthcare, airlines, banking, retail, government, and logistics.

Supported Operating Systems:

Amazon fireOS Management

Android Management

iOS Management

macOS Management

tvOS Management

Windows Management

Linux Management

ChromeOS Management

visionOS Management

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Hexnode features and specs

  • Comprehensive Device Management
    Hexnode offers extensive device management capabilities for various operating systems including iOS, Android, Windows, macOS, and even Fire OS. This makes it highly versatile and functional for organizations with diverse device ecosystems.
  • User-Friendly Interface
    The platform boasts an intuitive and easy-to-navigate interface, which simplifies the process of configuring and managing devices. This reduces the learning curve for IT administrators and enhances operational efficiency.
  • Robust Security Features
    Hexnode provides extensive security features, such as remote device wipe, encryption, and policy management. These features ensure the safety of corporate data, even on employee-owned devices.
  • Scalability
    The platform is highly scalable, fitting the needs of small businesses as well as large enterprises. It supports a wide range of deployment sizes, making it adaptable to the growth of the organization.
  • 24/7 Customer Support
    Hexnode offers round-the-clock customer support, ensuring that any issues can be promptly addressed regardless of the time zone. This is particularly beneficial for global operations.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of Hexnode

Overall verdict

  • Hexnode is considered a good choice for organizations seeking a reliable and versatile MDM solution. It provides a solid balance of functionality and ease of use, making it suitable for businesses of various sizes.

Why this product is good

  • Hexnode is a mobile device management (MDM) solution praised for its user-friendly interface, comprehensive feature set, and responsive customer support. It offers a range of tools for managing both iOS and Android devices, making it suitable for businesses with diverse device ecosystems. Its features, such as remote device management, application management, and security controls, help organizations maintain compliance and safeguard sensitive data.

Recommended for

    Hexnode is recommended for small to medium-sized businesses and enterprises that need to manage a wide range of mobile devices across different platforms. It's particularly beneficial for IT departments that require efficient control over device security, app deployment, and policy management.

tawk.to videos

Tawk.to reviewโ€Šโ€”โ€Šunbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Hexnode videos

How to manage your Android Enterprise devices using Hexnode MDM

More videos:

  • Review - Empower your workforce with Hexnode MDM
  • Tutorial - How to enroll your device in the Android Enterpriseย Profileย Owner mode withย Hexnodeย MDM

Category Popularity

0-100% (relative to tawk.to and Hexnode)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Security & Privacy
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Hexnode

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. Itโ€™s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. Itโ€™s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the worldโ€™s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the รขย€ยœPowered by tawk.toรขย€ย branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Hexnode Reviews

We have no reviews of Hexnode yet.
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Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than Hexnode. While we know about 47 links to tawk.to, we've tracked only 2 mentions of Hexnode. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
View more

Hexnode mentions (2)

  • Power issues
    You can use device management software like hexnode to power the screens remotely. Source: over 4 years ago
  • Find My Mac (Device) in Corporate Environment - Best Practices, MDMs, DEP, oh my!
    Endpoint management solutions like Hexnode are capable of blocking the Find My Device feature. Blocking this feature prevents the activation lock from being enabled. However, for this to happen, the restriction has to be applied before Find My Mac has been enabled. This restriction can help you secure your corporate devices in future as long as you apply the configurations prior to deployment. Source: over 5 years ago

What are some alternatives?

When comparing tawk.to and Hexnode, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wavelink Avalanche - Enterprise mobility management

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Codeproof Enterprise Mobility Management - Codeproof Enterprise Mobility Management is a software service that combines multiple technologies to secure your corporate data on employeeโ€™s managersโ€™ and CEOโ€™s device data.

Crisp Chat - Multi-channel customer support software

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.