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tawk.to VS Cloudback.it

Compare tawk.to VS Cloudback.it and see what are their differences

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NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Cloudback.it logo Cloudback.it

Cloudback secures your GitHub repositories with recurrent data backup. With Cloudback you can use your favorite cloud storage provider or a built-in one.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Cloudback.it
    Image date //
    2024-03-04

Features

We offer the most comprehensive backup on the market. Cloudback lets you store all the information you need to restore the entire repository in the event of a disaster. Back up the GitHub repository code, issues, labels, comments, milestones, etc.

Flexible schedule

You can set up a flexible schedule for each repository. Cloudback then automatically backs up the repositories according to the schedule. You can also manually trigger a backup at any time.

Customer-managed storage providers

  • Microsoft Azure Blob Storage
  • Microsoft OneDrive
  • Amazon S3
  • Google Cloud Storage
  • Alibaba Cloud Object Storage
  • OpenStack Swift

Cloudback-managed storages

  • US, EU, UK, Sidney, Singapore

Data deduplication

Reduce storage costs while using your own storage. Learn more

And more

Learn more about Cloudback features in our documentation

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States
Edit details

Cloudback.it

Website
cloudback.it
Pricing URL
Official Cloudback.it Pricing
$ Details
freemium $10 / Monthly (per repository monthly)
Platforms
GitHub AWS Azure Google Cloud Alibaba Cloud OpenStack Swift Wasabi GitLab
Release Date
2020 October
Edit details

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Cloudback.it features and specs

  • Automated backups
    Scheduled GitHub repository backups
  • Configurable schedule
    Various backup schedules supported
  • Cloud storage providers
    Azure, AWS S3, AWS Glacier, Google Cloud, Alibaba Cloud, built-in Cloudback storage
  • Easy to use
    On click setup
  • Microsoft Azure Blob Container support
    Use your own Microsoft Azure Blob Container to save backups
  • Amazon S3 Bucket support
    Use your own Amazon S3 Bucket to save backups
  • Amazon S3 Glacier support
    Use your own Amazon S3 Glacier to save backups
  • Google Cloud Storage Bucket support
    Use your own Google Cloud Storage Bucket to save backups
  • Alibaba Cloud Object Storage Service support
    Use your own Alibaba Cloud Object Storage Service to save backups
  • Metadata backups
    The backups include the repository metadata such as issues, labels, milestones, and comments
  • Download backup
    Download entire backup: repository and metadata
  • Restore backups
    Easy to restore the backup as a new GitHub repository

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Cloudback.it videos

No Cloudback.it videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to tawk.to and Cloudback.it)

tawk.to

Cloudback.it

Customer Support
100 100%
Customer Support
0% 0
GitHub
0 0%
GitHub
100% 100
Live Chat
100 100%
Live Chat
0% 0
Backup And Disaster Recovery
0 0%
Backup And Disaster Recovery
100% 100

Questions & Answers

As answered by people managing tawk.to and Cloudback.it.

What makes your product unique?

Cloudback.it's answer:

Simplicity and user-friendliness, from the UX to the backup archive.

Why should a person choose your product over its competitors?

Cloudback.it's answer:

1) Pricing policy - per repository, not per seats. 2) User-friendly backup archives. End user can take an archive and restore even manually. 3) Easy to use, the simplified UI and UX, without heavy enterprise-focused routines (but still all features are in place).

Which are the primary technologies used for building your product?

Cloudback.it's answer:

It is Azure-hosted .NET core application, built with security in mind.

User comments

Share your experience with using tawk.to and Cloudback.it. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Cloudback.it

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Cloudback.it Reviews

We have no reviews of Cloudback.it yet.
Be the first one to post

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than Cloudback.it. While we know about 47 links to tawk.to, we've tracked only 1 mention of Cloudback.it. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
View more

Cloudback.it mentions (1)

  • I have fucked up please please helpp
    If you were using GitHub Desktop, then the file should be in the recycle bin. See this SO answer for more details. You can also try using git restore command. Finally, you can use backup tools like Cloudback to protect your repositories in the future. This will not help you to restore the local changes from your computer, but still can be useful in case of any wrong changes done to your repository. Source: over 3 years ago

What are some alternatives?

When comparing tawk.to and Cloudback.it, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BackHub - Backup and archive your GitHub repositories with BackHub. Find us on the GitHub Marketplace.

Crisp Chat - Multi-channel customer support software

GitProtect.io - Fully manageable, most professional GitHub and Bitbucket backup

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

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