TalkJS VS Intercom

TalkJS Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

TalkJS mentions (32)

• Ask HN: Who is hiring? (June 2023)

  Our stack is mainly TypeScript, React, Elixir and PostgreSQL. 80% of the company is product people, founders are a designer and a programmer. TalkJS touches millions of people and is growing quickly. We want to be the tool that every developer thinks of for building communication features, a bit like what Stripe is for payments. To accomplish this, we give great engineers the maximum amount of freedom, so they can... - Source: Hacker News / 11 months ago

• 5 Real-world Projects for Practicing With NextJS

  Don’t use third-party libraries like TalkJs to integrate the real-time functionality. - Source: dev.to / about 1 year ago

• Integrating Django channels in my chat application

  Hello guys, I have just implemented a chat application between users in my Django project (just using HTTP requests). I am trying to deploy the project asap, do you think I should use Django channels? How hard is it to convert my already working application? I have also found this service on the internet (https://talkjs.com/). Do you think it could be a great idea to launch the website as it is now, and later on,... Source: over 1 year ago

• How do you implement internal user messaging in your app?

  I'm one of the founders of https://talkjs.com, a chat SDK with a pre-built UI. Obviously my position is extremely biased. Users have come to expect a chat experience that Just Works, and has all the basics covered. Those basics, however, go a lot longer than just the websocket/firebase "hello world" chat app and it's a lot of work to cover them sufficiently well. Typing indicators, online status, sharing photos... - Source: Hacker News / almost 2 years ago

• Reporting messages in TalkJS

  TalkJS now supports adding custom actions to chat messages. This opens up possibilities to add support for actions like reporting, deleting, or liking a message. In this how-to, we’ll set up a custom action to report a message in TalkJS using this new feature. Note that the feature by itself does not report a message but provides you with the custom action and its handler. You must invoke a service in the backend... - Source: dev.to / almost 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago