Tactful.ai VS Airtable
Compare Tactful.ai VS Airtable and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Tactful.ai
ConversioBot
Autochat.io
Intercom
ChatbotPack.com
Chatfuel
Freshdesk
Reamaze
Airtable
Asana
Trello
Microsoft Teams
Creativity 365
RingCentral Video
SquidHub
Smartsheet
Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.
Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities
Tactful.ai AirtableAs an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.
Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.
Airtable is a powerful cloud-based software that combines spreadsheets and databases, offering real-time collaboration and customizable features for efficient task management1.
Based on our record, Airtable seems to be more popular. It has been mentiond 129 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For the backend, I opted for Airtable as a database. It's a simple, no-code solution that I've used before. It's not the most powerful database, but it's perfect for a project like this. I could easily add, edit, and delete records, and it has an embeddable form functionality that I used for user submissions. - Source: dev.to / about 2 months ago
Airtable.com — Looks like a spreadsheet, but it's a relational database unlimited bases, 1,200 rows/base, and 1,000 API requests/month. - Source: dev.to / 3 months ago
The ?XXXXX part of the URL identifies the type of interface page it is. Just copy that and then your formula is just "https://airtable.com.../...?XXXXXX=" & RECORD_ID() I'm not sure it works in every type of interface page (where you've started from a blank page for example). There has to be something to identify the record viewed from the page, if you see what I mean. Source: 9 months ago
So I started building something on airtable.com that would allow me to easily track updates for each batch. What in your experience would make sense to track that I may be missing? Source: 9 months ago
For character sheets, timelines and having records of chapters and scenes, I really really love Airtable. I have some examples here. Source: 10 months ago
ConversioBot - Transform your Websites Into Automated Leads & Sales Bots
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.