SympoQ
JitBit Helpdesk
iHelpDesk
Freshdesk
HappyFox
Zendesk
BoldDesk
Genio
HubSpot
MailChimp
ActiveCampaign
Marketo
Pardot
Zoho CRM
Salesforce
Pipedrive
SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
What is HubSpot? HubSpot is an all-in-one CRM platform that provides marketing, sales, customer service, content management, and operations software. It was designed specifically to help businesses generate leads and grow revenue with ease. With HubSpot, there's no more scattered tools and software; everything you need is under one roof.
Why Should You Use HubSpot? HubSpot offers a wide range of features including lead generation tools, automated outreach capabilities, and analytics tools to track progress. With its user-friendly interface, it’s easy to navigate through the various features such as contact management and web page building. You can also set up automated emails to nurture leads down the funnel or set up custom chatbots on your website to quickly answer customer inquiries. Additionally, the HubSpot CRM integrates with over 1,160 third-party apps like social media channels and other business tools, so your business can operate with maximum efficiency.
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SympoQ's answer
Startups and agile support teams.
SympoQ's answer
SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
SympoQ's answer
SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
SympoQ's answer
SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
SympoQ's answer
SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
SympoQ's answer
Based on our record, HubSpot seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Once the leads list is ready then setup email campaigns using hubspot.com , instantly.ai or snov.io (if you're just starting with low budget). Source: 11 months ago
Hi guys, I require hubspot.com and due.com for paid link insertion and guest post hit me up with reasonable prices, I am looking for a quick deal. Source: over 1 year ago
You need a good CRM system to keep track of everything. Try hubspot.com. They offer a free account that gives you limited CRM and some marketing tools. Source: over 1 year ago
Do you have any expirience with hubspot.com or other free crm tools beside zoho? Source: over 1 year ago
I think HubSpot and Tawk are really good value-for-money options. Source: over 1 year ago
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MailChimp - MailChimp is the best way to design, send, and share email newsletters.
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ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.
