Software Alternatives & Startups

Survey Monkey VS ScreenSteps

Compare Survey Monkey VS ScreenSteps and see what are their differences

Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Rating
0 reviews
ScreenSteps

IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Survey Monkey seems to be more popular. It has been mentioned 9 times since March 2021.

social mentions
9 vs 0
Surveys popularity
100% vs 0%
alternatives listed
240+ vs 118

Base details

Website, pricing, platforms and company facts side by side.

Survey Monkey
ScreenSteps
Website surveymonkey.com screensteps.com
Pricing
Listed in

Features and specs

What each product offers, as listed by its team.

Survey Monkey 7 features
ScreenSteps 5 features
  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.
  • Ease of Use
    ScreenSteps provides a user-friendly interface that makes it simple to create and manage documentation. Its drag-and-drop functionality and WYSIWYG editor allow users to create visually appealing documents without extensive technical know-how.
  • Integration Capabilities
    The platform integrates seamlessly with a variety of other tools such as Zendesk, Salesforce, and other CRM and customer support platforms. This makes it easier to embed guides and knowledge articles directly into existing workflows.
  • Collaborative Authoring
    ScreenSteps supports collaboration by allowing multiple team members to work on the same document simultaneously. This feature is crucial for teams that need to create and update content quickly and efficiently.
  • Multi-Channel Publishing
    The tool supports multiple formats for publishing, making it easy to deploy guides, manuals, and knowledge articles across different channels like web, PDF, and mobile. This flexibility ensures that content is accessible to a broader audience.
  • Built-In Templates
    ScreenSteps offers a variety of built-in templates that help standardize documentation, ensuring consistency in style and format across all documents.

Possible disadvantages

  • Cost
    ScreenSteps can be relatively expensive compared to other documentation tools. This might be a limiting factor for small businesses or startups with tight budgets.
  • Limited Customization
    While the built-in templates are a strength, they can also be a limitation for those who require highly customized documentation. Advanced customization options can be somewhat restricted.
  • Learning Curve
    Although the interface is user-friendly, there is still a learning curve for new users, especially those who are not familiar with documentation tools. Adequate training may be required to leverage all features effectively.
  • Dependency on Internet
    ScreenSteps is primarily a cloud-based tool, which means a stable internet connection is necessary to use its full suite of features. Offline capabilities are limited.
  • Feature Overload
    For users who only need basic documentation tools, ScreenSteps might feel overwhelming due to its array of advanced features. This can make the software more complex than necessary for simpler needs.

Analysis

An editorial look at what each product does well and who it suits.

Survey Monkey
ScreenSteps

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Overall verdict

  • ScreenSteps is generally well-regarded for its ease of use and functionality in creating and distributing instruction-oriented documentation. It is considered a good solution for teams that need to standardize their processes and enhance knowledge sharing.

Why this product is good

  • ScreenSteps is a valuable tool for creating and managing documentation, particularly in environments that require detailed SOPs (Standard Operating Procedures). It offers features such as a simple authoring interface, step-by-step guides, advanced search capabilities, integrations with other platforms, and the ability to embed multimedia elements in your documentation. These features make it effective for onboarding, training, and providing easily accessible reference materials.

Recommended for

  • Organizations with a focus on training and onboarding
  • Teams required to maintain comprehensive process documentation
  • Help desks and customer support teams seeking efficient knowledge bases
  • Businesses that need to ensure consistency in task execution through easy-to-follow SOPs

Videos

Walkthroughs and reviews on video.

Survey Monkey 0 videos + Add
ScreenSteps 3 videos + Add

No Survey Monkey videos yet. You could help us improve this page by suggesting one.

ScreenSteps Overview

More videos

  • - Introduction to ScreenSteps
  • - Screensteps (Review/Deutsch)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Survey Monkey
ScreenSteps
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Survey Monkey and ScreenSteps. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Survey Monkey no reviews yet
ScreenSteps no reviews yet

View more

We have no reviews of ScreenSteps yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Survey Monkey 9 mentions
ScreenSteps 0 mentions
  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / almost 3 years ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: over 3 years ago
  • I’ve been nominated as chair of the Landscaping Committee… what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then... Source: over 4 years ago

View more

Tracking ScreenSteps since Mar 2021.

Alternatives to Survey Monkey and ScreenSteps

When comparing Survey Monkey and ScreenSteps, you can also consider the following products.