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Survey Monkey VS ReplyStack

Compare Survey Monkey VS ReplyStack and see what are their differences

Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Rating
0 reviews
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Alternatives Is it good?
ReplyStack

AI-powered Chrome extension + dashboard to respond to customer reviews on Google, TripAdvisor, Booking, Yelp & more. No API needed. Multilingual. Affordable alternative to enterprise review management tools

Rating
0 reviews
Pricing
Freemium Free trial $9 / Monthly (50 replies per month)
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Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Survey Monkey seems to be more popular. It has been mentioned 9 times since March 2021.

social mentions
9 vs 0
Surveys popularity
100% vs 0%
alternatives listed
240+ vs 49

Base details

Website, pricing, platforms and company facts side by side.

Survey Monkey
ReplyStack
Website surveymonkey.com reply-stack.app
Pricing
Official pricing
Freemium Free trial $9 / Monthly (50 replies per month) Official pricing
Company — Startup from France · 10 - 19 employees · 2025
Listed in
Marketing Tools Forms And Surveys Survey Tools Surveys +1
Reputation Management Feedback Customer Feedback Feedback Management Online Review Management Commenting Service AI +4

Features and specs

What each product offers, as listed by its team.

Survey Monkey 7 features
ReplyStack 7 features
  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.
  • AI-Powered Responses
    Generate personalized responses in one click. Our AI analyzes context, sentiment, and adapts to your tone.
  • Chrome Extension
    Respond directly on platforms with our extension. Works on Google, TripAdvisor, Booking, and more.
  • Centralized Dashboard
    All your reviews in one place. Filter by platform, rating, status. Never miss a review.
  • Response Profiles
    Customize AI tone, length, signature. Your responses reflect your brand identity.
  • Analytics & Reports
    Track your reputation evolution. Average rating, volume, response rate, sentiment analysis.
  • Alerts & Notifications
    Real-time notifications for new reviews. Email alerts for negative reviews.
  • Multi-Location
    Manage all your locations from one interface. Perfect for chains and franchises.

Analysis

An editorial look at what each product does well and who it suits.

Survey Monkey
ReplyStack

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Overall verdict

  • I don't have verified information about ReplyStack (reply-stack.app) since it appears to be a niche or newer product that isn't well-documented in my training data. I can't confirm its quality, features, or reliability based on factual knowledge.

Why this product is good

  • No verified user reviews or independent evaluations are available to me for this specific tool
  • I cannot confirm claims about its features, pricing, or performance without speculation
  • Presenting unverified information as fact could be misleading

Recommended for

  • Users should check the official website, app stores, or independent review platforms like G2, Capterra, or Trustpilot for current information
  • Consider looking for user testimonials, social proof, or a free trial to evaluate it firsthand
  • Reach out to the company directly with questions about features and support before committing

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Survey Monkey
ReplyStack
100% 100%
Surveys
0% 0%
0% 0%
Reputation Management
100% 100%
100% 100%
Forms And Surveys
0% 0%
0% 0%
Online Review Management
100% 100%

Questions & Answers

As answered by people managing Survey Monkey and ReplyStack.

What's the story behind your product?

ReplyStack's answer:

ReplyStack was born from a simple frustration: existing review management tools either cost hundreds of dollars per month or only work with a handful of platforms. After seeing local businesses struggle to keep up with reviews scattered across Google, TripAdvisor, Booking, and Facebook, I built a solution that works everywhere — by combining a lightweight Chrome extension with a centralized dashboard. No complex integrations, no enterprise pricing, just a practical tool that helps SMEs protect their online reputation.

Which are the primary technologies used for building your product?

ReplyStack's answer:

Backend: Laravel 12 (PHP 8.3+) with Sanctum authentication Frontend Dashboard: React + TypeScript + Vite + Tailwind CSS Browser Extension: Plasmo framework (Chrome & Firefox) AI: Claude API by Anthropic for response generation Database: MySQL 8 with Redis caching Infrastructure: Railway (hosting), Cloudflare (DNS/email)

Who are some of the biggest customers of your product?

ReplyStack's answer:

ReplyStack is currently in early launch phase. We're onboarding our first customers from the restaurant and beauty salon industries in France.

What makes your product unique?

ReplyStack's answer:

ReplyStack is the only review management tool that combines a Chrome extension with a SaaS dashboard. This hybrid approach lets businesses respond to reviews on platforms that don't offer APIs — like TripAdvisor, Booking.com, and Yelp — something competitors simply cannot do. Instead of expensive API integrations or risky scraping, our extension works directly in the browser where business owners already manage their reviews. It's legal, reliable, and works everywhere.

Why should a person choose your product over its competitors?

ReplyStack's answer:

  • Affordability: Enterprise solutions like Birdeye ($299/mo) and Podium ($399/mo) are out of reach for most SMEs. ReplyStack starts free and scales to just €79/month.
  • Universal platform coverage: Most competitors only support platforms with APIs. ReplyStack's extension approach means we work on TripAdvisor, Booking, Yelp, and any platform where you can manually respond.
  • Self-service simplicity: No sales calls, no demos required. Sign up, install the extension, and start responding in minutes.
  • Personalized AI responses: Our Response Profiles ensure every AI-generated reply matches your brand's tone and highlights your business strengths — not generic templates.

How would you describe the primary audience of your product?

ReplyStack's answer:

Small and medium businesses that depend on online reviews but lack the time or budget for enterprise reputation management tools. This includes restaurant owners, hotel managers, e-commerce sellers, beauty salon operators, healthcare providers, and auto repair shops. Our typical user manages 1-5 locations, receives reviews on multiple platforms, and wants to respond professionally without spending hours each week on it.

User comments

Share your experience with using Survey Monkey and ReplyStack. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Survey Monkey no reviews yet
ReplyStack no reviews yet

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We have no reviews of ReplyStack yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Survey Monkey 9 mentions
ReplyStack 0 mentions
  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / almost 3 years ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: over 3 years ago
  • I’ve been nominated as chair of the Landscaping Committee… what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then... Source: over 4 years ago

View more

Tracking ReplyStack since Feb 2026.

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