Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.
Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.
Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.
Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.
Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.
Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Sign up for a 14-day free trial.
Pipedrive has made our business much more efficient in following up deals. Keep track of deals, meetings, mails and phone calls all in one place. We can quickly follow up on offers and used Pipedrive's automations and API to integrate our Vizito trials directly into Pipedrive.
It offers the most flexibility while maintaining an easy-to-use interface and their support is superb!
Keep up the great work!
All alternatives are good but we prefer Pipedrive because of its great customization and most fit for company/business development.
Based on our record, Pipedrive seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I feel like Microsoft could offer a more robust CRM than what's present with 'Contacts' under Outlook, and pretty easily. Something like Pipedrive... I mean it could syncronize all the datapoints that local Microsoft programs already have access to: mail, contacts, projects, teams, and LinkedIn. Source: over 1 year ago
Pipedrive → our CRM for tracking leads, tasks, conversations, and deals. We chose Pipedrive because it does a good job of providing an intuitive and relatively simple CRM while still having enough features to track our sales conversations. Pricing is accessible. Source: about 2 years ago
SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
Zoho CRM - Omnichannel CRM for Businesses of all sizes
OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.
Freshsales CRM - A full-fledged CRM for high-velocity sales teams.
Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.