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Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

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Survaider Reviews and Details

This page is designed to help you find out whether Survaider is good and if it is the right choice for you.

#Customer Service #Customer Feedback #Customer Management #Business & Commerce

Screenshots and images

  • Survaider Landing page
    Landing page //
    2018-09-30

Features & Specs

  1. Comprehensive Feedback Management

    Survaider allows organizations to gather and analyze customer feedback from multiple sources in a single platform, enabling a holistic understanding of customer sentiments and experiences.

  2. Real-time Analytics

    The platform provides real-time analytics and dashboards, allowing businesses to promptly address issues and improve customer satisfaction.

  3. Multi-channel Feedback Collection

    Survaider supports feedback collection from various channels such as emails, SMS, and web surveys, increasing the flexibility and reach of businesses to gather customer insights.

  4. Actionable Insights

    It offers actionable insights from collected data, helping businesses to make informed decisions to enhance service quality and operational efficiency.

  5. Customizable Surveys

    Survaider provides options to create customizable surveys tailored to specific needs, allowing businesses to focus on unique aspects of customer experience relevant to their services.

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Videos

Walmart CX Journey with Survaider

Survaider - Customer Experience Management solution for businesses.

FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

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Is Survaider good?

External links

We have collected here some useful links to help you find out if Survaider is good.

  • Public traffic stats of Survaider

    Check the traffic stats of Survaider on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of Survaider on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Survaider's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of Survaider on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about Survaider on Reddit. This can help you find out how popualr the product is and what people think about it.

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Is Survaider good? This is an informative page that will help you find out. Moreover, you can review and discuss Survaider here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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