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Surfboard VS Vibe HCM

Compare Surfboard VS Vibe HCM and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

Vibe HCM logo Vibe HCM

Vibe HCM is a recruiting and employee engagement platform.
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • Vibe HCM Landing page
    Landing page //
    2023-01-07

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Vibe HCM

Website
vibehcm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Vibe HCM features and specs

No features have been listed yet.

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Vibe HCM videos

+ Add

Recorded Demo of cfactor's Vibe HCM

More videos:

  • Review - Vibe HCM A System Built for Engagement

Category Popularity

0-100% (relative to Surfboard and Vibe HCM)

Surfboard

Vibe HCM

Employee Scheduling
100 100%
Employee Scheduling
0% 0
HR
0 0%
HR
100% 100
Customer Support
100 100%
Customer Support
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

Share your experience with using Surfboard and Vibe HCM. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Surfboard and Vibe HCM, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

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