Software Alternatives, Accelerators & Startups

Surfboard VS Rotaville

Compare Surfboard VS Rotaville and see what are their differences

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

Rotaville logo Rotaville

Rota Software with easy setup and powerful features. Simple web and mobile apps, including repeating shift patterns and printed reports. Employee Access and Mobile Apps. Online Rosters and Employee Scheduling. Try Rotaville now.
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • Rotaville Landing page
    Landing page //
    2023-07-04

Rotaville is a clear and easy-to-read calendar-based rota system. Included is secure staff access from home and mobile apps, with timely automatic reminders of upcoming shift assignments. Built-in support for simultaneous and conflict-free updates from multiple managers. A system that works. Suitable for any number of employees, from just a few, up to thousands - ready to scale with your growing business.

Rotaville is different. Built from the ground up to support the needs of busy rota managers and workforces like yours. Whether your rota is a regular repeating pattern, or different shifts every day, or staff scheduled to multiple clients or locations, or long shifts, short shifts, or 24x7 shift coverage, the Rotaville rota system is ready to power your employee scheduling needs.

Save time and money by simplifying and speeding up your rota management process with Rotaville.

Secure by default, Rotaville allows you to configure what shifts and information employees can see. Rotaville is ideal for both agency style businesses and in-house workforce management. Rotaville is configurable to meet your specific business needs.

An affordable monthly price gives all your employees online access. Many companies run and grow their business on Rotaville, get yours started today…

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

Rotaville

$ Details
paid Free Trial £14.0 / Monthly (10 Employees)
Platforms
Browser iOS Android
Release Date
-

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Rotaville features and specs

No features have been listed yet.

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Rotaville videos

Rotaville Mobile App - Quick Demo

More videos:

  • Review - Rotaville iPhone App - version 2.0
  • Review - Scheduling shifts and assigning employees using Rotaville - Employee Scheduling Software

Category Popularity

0-100% (relative to Surfboard and Rotaville)
Employee Scheduling
39 39%
61% 61
Customer Support
100 100%
0% 0
Time Tracking
0 0%
100% 100
Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Surfboard and Rotaville

Surfboard Reviews

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Rotaville Reviews

  1. Easy roster system

    This is a great roster system that is really easy for employees to access with the Rotaville app and memo system. I have been with a service that has been using Rotaville for many years now.

  2. Rotaville is easy to use

  3. This is a really great system and easy to use. I not only see my own shifts but all of my colleagues as well. I love the reminder e-mails which make it easy to check a whole week's shifts at one time, or just a quick double-check for the next day.

What are some alternatives?

When comparing Surfboard and Rotaville, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

RotaCloud - RotaCloud is an online rota and staff management software solution.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Findmyshift - When I Work Scheduling

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.