Software Alternatives, Accelerators & Startups

SuprSend VS Hotjar

Compare SuprSend VS Hotjar and see what are their differences

SuprSend logo SuprSend

Single Notification API for Every Channel (SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox)

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • SuprSend Landing page
    Landing page //
    2023-01-13

SuprSend provides scalable notification infrastructure to trigger workflow-based transactional notifications, run CRONs, and engagement campaigns.

  • Dynamic Template Management with version control
  • Batching and Digesting Notifications
  • Preference Management
  • Channel & Vendor Fallback Mechanisms
  • Brand Management
  • Real-time visibility with webhooks support
  • Audit and Logs
  • SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox Support

Try for free: https://app.suprsend.com/en/signup/

Built for: # Startups (0-1) # Scaling Startups with Infra needs # B2B2C, B2B & B2C Companies # Enterprises. Send workflow-triggered notifications via single API integration to multiple channels.

How do you trigger communications on SuprSend notification system?

You can trigger communications in one of two ways: Send events to SuprSend from your frontend clients (android app, website, etc) via SuprSend Client SDK, and create a Workflow on SuprSend platform to trigger communication on an event.

Create workflow and trigger communication from your backend using an omnichannel HTTPS API method, or use our Backend SDK.

All the other components (like vendors, templates, optimization, scaling, etc.) are created and managed on the SuprSend platform.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

SuprSend

$ Details
freemium $99.0 / Monthly
Platforms
Python React Native ReactJS C Go Node JS Java
Release Date
2021 July

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

SuprSend features and specs

  • Batching & Digests (Fallback Mechanism): Yes
  • Channel & Vendor Smart Routing: Yes
  • Preferences Management (Multiple Levels): Yes
  • Brand Management (Dynamic Customisation): Yes
  • Webhooks based real-time analytics: Yes
  • App Inbox Management: Yes
  • Channels (SMS, Slack, Email, Push, Whatsapp): Yes

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

SuprSend videos

Introducing SuprSend: Single Notification API Infrastructure

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to SuprSend and Hotjar)
Developer Tools
100 100%
0% 0
Web Analytics
0 0%
100% 100
Push Notifications
100 100%
0% 0
Heatmaps
0 0%
100% 100

Questions and Answers

As answered by people managing SuprSend and Hotjar.

What makes your product unique?

SuprSend's answer

Single API to deliver all product notifications with multiple channels. It makes the Dev's and PMs life easier by just calling the API and getting the work done.

Why should a person choose your product over its competitors?

SuprSend's answer

SuprSend notification infrastructure API offers discounted startups package. Moreover we have a user churn rate of less than 1%, signalling our robust product and customer support.

How would you describe your primary audience?

SuprSend's answer

Dev teams who wants an abstraction for their current hassle around notification. Product teams who want to have visibility and control over notification logic and workflows.

What's the story behind your product?

SuprSend's answer

The founders worked in companies at CTO, CPO level positions, saw a constant and recurring need to revamp notification engines, or maintain it. That led to an idea to create a notification infrastructure as a service platform for product notifications.

Which are the primary technologies used for building your product?

SuprSend's answer

Front End: React, Java, Flutter, Angular Backend: Python, Go, Node, JS, Nextjs ++

We are constantly rolling out support for newer tech stacks.

User comments

Share your experience with using SuprSend and Hotjar. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SuprSend and Hotjar

SuprSend Reviews

  1. Good notification service API for templating, workflow triggers, and managing providers

    SuprSend is a good tool for steamlining complete notification system, Using it for templating across push, app inbox and emails. Provides good observability and built in retrying mechanisms.

    👍 Pros:    Templates are great|Workflow support|Drag and drop email builder|Inapp inbox|Full transaction observability|Api & webhooks

6 Best Notification Infrastructure for Modern Applications
SuprSend is the next infrastructure on the list that skillfully manages product notifications across different channels. Offering a single API for all the channels, it is equipped with an intuitive dashboard that enables the developers to send cross-channel notifications to the end users and scale with the requirements.
Source: geekflare.com

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SuprSend mentions (0)

We have not tracked any mentions of SuprSend yet. Tracking of SuprSend recommendations started around Oct 2022.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 4 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 7 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
View more

What are some alternatives?

When comparing SuprSend and Hotjar, you can also consider the following products

Knock App - Power your product notifications with Segment and Hightouch.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

MagicBell - Your app needs a notification inbox – with real-time sync, web & mobile push, and a UI that matches your brand.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Courier - Courier is a notification API built for developers. Design once, and deliver to any channel – email, Slack, SMS, push, and more – all through a single API.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.