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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Stock News API. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
There are a few ways to scrape stock market news data from the internet in Python — we can parse HTML directly using libraries like beautiful soup, or we can pay for an API that gives us news data directly without the hassle. Some great finance news API options include IEX Cloud, EOD Historical Data, and StockNewsAPI; each has its own pros and cons, which we talk more about in the video at the bottom of this page. Source: over 2 years ago
It looks like it relies on whatever curation https://stocknewsapi.com/ provides. So "moderation"/curation is being done, but not by steez. - Source: Hacker News / almost 3 years ago
@paulpauper, it's pretty much a UI on top of the awesome Stock News API (https://stocknewsapi.com). I really just built it to get acquainted with Elixir + Phoenix, and wanted to share it with the community :). - Source: Hacker News / almost 3 years ago
Hey @jedwhite! Thanks, I appreciate the feedback! Yeah I'm pretty much relaying from https://stocknewsapi.com :) I've been using them for about 2 years and they have an awesome team and service. - Source: Hacker News / almost 3 years ago
Thanks, much appreciated! I'm glad you find it somewhat useful :) Honestly, it was super simple to put together; I pull data from https://stocknewsapi.com, which I've found to be very high quality and reliable (I'm using their sentiment classifications as well, so not exactly sure what model is behind that). The project isn't currently open source, but I'm definitely considering it. I built it with Elixir +... - Source: Hacker News / almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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