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StarterCRM VS Base CRM

Compare StarterCRM VS Base CRM and see what are their differences

StarterCRM logo StarterCRM

Customer Management

Base CRM logo Base CRM

Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.
  • StarterCRM Landing page
    Landing page //
    2021-07-29
  • Base CRM Landing page
    Landing page //
    2022-01-07

ย  bit.lySoftware by Base

StarterCRM features and specs

  • User-Friendly Interface
    StarterCRM offers a clean and intuitive interface that makes it easy for users to navigate and access the features they need without a steep learning curve.
  • Affordable Pricing
    The platform provides competitively priced plans which makes it accessible for small to medium-sized businesses looking for an effective CRM solution without breaking the bank.
  • Comprehensive Feature Set
    StarterCRM includes a wide range of features including contact management, sales automation, and analytics, offering a complete solution for businesses seeking to manage their customer relationships effectively.
  • Customizable Solutions
    The platform allows users to customize various features and workflows to tailor the CRM to their specific business needs.
  • Reliable Customer Support
    StarterCRM offers responsive customer service, providing support through multiple channels to assist users with any issues or questions.

Possible disadvantages of StarterCRM

  • Limited Integrations
    StarterCRM has a more limited range of third-party software integrations compared to some other CRM solutions, which may be a drawback for businesses needing advanced connectivity.
  • Scalability Concerns
    While great for small businesses, StarterCRM might not offer the scalability or enterprise-level features needed for larger organizations as they grow.
  • Mobile App Limitations
    Some users have noted that the mobile app lacks the full functionality of the desktop version, which can hinder productivity for those needing CRM access on the go.
  • Customization Complexity
    Although customizable, some features may require additional time and technical know-how to set up properly, which could pose challenges for non-technical users.

Base CRM features and specs

  • User-Friendly Interface
    Base CRM offers an intuitive and easy-to-navigate user interface, making it accessible for both experienced and novice users.
  • Mobile Accessibility
    The mobile app for Base CRM is robust and fully-featured, allowing sales teams to manage their activities on the go effectively.
  • Integration Capabilities
    Base CRM supports integration with various third-party applications and services, enhancing its functionality and compatibility with existing business processes.
  • Advanced Reporting
    The platform provides comprehensive reporting and analytics features, enabling businesses to gain valuable insights from their sales and customer data.
  • Customization Options
    Users can customize the CRM to fit their specific business needs, including custom fields, pipelines, and workflows.

Possible disadvantages of Base CRM

  • Cost
    Base CRM can be expensive compared to some other CRM solutions, particularly for small businesses and startups.
  • Limited Customer Support
    Some users have reported that Base CRM's customer support can be slow or unresponsive, which can be frustrating when issues arise.
  • Complexity of Advanced Features
    While the platform offers a range of advanced features, some users may find them difficult to set up and use without significant time investment.
  • Learning Curve
    Despite its intuitive interface, new users may need some time to fully understand all the capabilities and functionalities of the CRM system.
  • Data Import Issues
    Some users have faced challenges when importing data from other CRM systems, encountering issues with data formatting and compatibility.

Analysis of Base CRM

Overall verdict

  • Base CRM/Zendesk Sell is generally considered a good option for small to medium-sized businesses looking for a user-friendly and efficient CRM system. Its features cater well to sales-oriented teams and those requiring a strong mobile component.

Why this product is good

  • Base CRM, now known as Zendesk Sell, is regarded as a robust CRM platform due to its intuitive interface, mobile-friendly features, and comprehensive reporting tools. It offers sales teams better visibility and streamlined processes, which can enhance productivity and sales efficiency. Some users appreciate its seamless integration capabilities with other platforms, along with reliable customer support.

Recommended for

  • Small to medium-sized businesses
  • Sales teams needing mobile access
  • Companies seeking seamless integration with other tools
  • Businesses looking for enhanced sales process visibility and efficiency

StarterCRM videos

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Base CRM videos

Base CRM Demo

More videos:

  • Review - 5 Minute Overview - Introduction to Base CRM

Category Popularity

0-100% (relative to StarterCRM and Base CRM)
CRM
2 2%
98% 98
Sales Workflow
9 9%
91% 91
Sales
2 2%
98% 98
CRM Platforms
0 0%
100% 100

User comments

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What are some alternatives?

When comparing StarterCRM and Base CRM, you can also consider the following products

TrackerGO - CRM for managing sales leads and marketing automation

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Agile CRM - Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals