Software Alternatives & Reviews

Square VS Zendesk

Compare Square VS Zendesk and see what are their differences

Square logo Square

Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Square Homepage
    Homepage //
    2024-05-06
  • Zendesk Landing page
    Landing page //
    2024-05-06

Square videos

Square vs PayPal 2020: A Side by Side Comparison

More videos:

  • Demo - Square Mobile Credit Card Reader Review | Squareup Demo | Pros & Cons
  • Review - I switched from Square to Paymentech. IMO, Squareup merchant services is garbage.
  • Review - What is Square - Square Review - Square Pricing Plans Explained
  • Review - 6 days left to dump Square merchant services before they begin screwing small businesses
  • Review - Square Eftpos Terminal Review 2023

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Square and Zendesk)
Payments Processing
100 100%
0% 0
Customer Support
0 0%
100% 100
Payment Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Square and Zendesk

Square Reviews

POS: Best Point of Sale System Software for Small businesses
It may be used on tablets, smartphones, and Apple and Android devices. It is applicable to all business types, including bakeries. The business offers Square POS support around-the-clock.
Source: qpe.co.in
The Best Retail Management Software of 2021
Square is a POS solution that enables businesses to manage their operations. The system allows users to accept payments on-the-go and at the counter via Android and iOS devices. It also features a real-time inventory and sales tracker and an item management platform.
Source: digital.com
2019 Top Salon Booking Apps
This platform is dedicated to help you build, save, and grow. One of Square’s highlighted features is their customer prioritization to develop long-lasting relationships and keep your clients coming back. All of your client’s personal information, such as appointment history, payment method, and purchases, is securely stored within a customer profile to make checkouts and...
17 of the Best Inventory Management Software Options For 2020
The Square dashboard or Point of Sale (POS) app helps you manage inventory details like names, prices, and quantities. More advanced inventory tools like Square for Retail allow you to manage inventory for multiple locations from a single dashboard.
Source: shanebarker.com
Australian Payment Gateways
What started with a little white card reader hasn't stopped there. Square lets you process online, phone and mail order payments which integrate beautifully with their flagship Point-of-Sale system. Offline orders can be processed through their terminal (hardware supplied) and most, if not all cards – even those underused and unpopular ones – can be accepted online.Pricing:...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Square should be more popular than Zendesk. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Square mentions (41)

  • Advertisement - Help Finding a Global Entry Appointment
    This is an advertisement and I want to provide all the details.. I am a software developer and avid traveler. I own this website and am the sole developer who wrote the entire software! This idea came about when I signed up for Global Entry and then couldn't get an enrollment interview. I offer a 100% Money Back Guarantee (https://globalentrytextalerts.com/moneyBack) if someone doesn't feel satisfied. The website... Source: 10 months ago
  • How common is card/contactless payment?
    And now with Square it's dirt simple to accept credit card transactions, and the software even integrates into the NFC transceiver in modern iPhones--so even street vendors and local artists accept contactless payment cards. Source: over 1 year ago
  • FREE GAME 💳💰💰
    Https://squareup.com/us/en - Better with aged account and/or verified business. Do custom amount charges on phone and type in card info manually. Source: over 1 year ago
  • Art Market Question: $$$
    I've seen this one quite a bit here: https://squareup.com/us/en. Source: over 1 year ago
  • Squarespace Tutorial: Learn How to Build a Squarespace Website in 2022
    Squarespace supports several payment gateways, including Stripe, PayPal Business, and Square (for US point of sale transactions). - Source: dev.to / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Square and Zendesk, you can also consider the following products

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Odoo Point of Sale - Odoo is an online point of sale solution for retail and restaurants.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!