Spike VS LiveAgent
Compare Spike VS LiveAgent and see what are their differences
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Spike
Microsoft Outlook
ProtonMail
Spark Mail
Front
Gmail
BlueMail
Proofpoint Email Security and Protection
LiveAgent
Freshdesk
Zendesk
Intercom
LiveChat
HelpScout
Zoho Desk
tawk.to
Spike is an AI-powered communication workspace that turns your inbox into a productivity hub. By reinventing email into a chat-like experience and integrating intelligent collaboration tools, Spike helps you gain clarity, stay in control, and work smarter while reducing operational costs.
We believe email shouldn't slow you down. That's why we've transformed it into a streamlined, chat-like experience with AI tools to summarize threads, draft responses, organize your day, and help you work smarter. Whether you're an individual professional or part of a team, Spike unifies chat, email, meetings, docs, and calendar in a single space, allowing you to cut through the noise and stay focused on what truly matters.
Why Spike? Spike's AI-powered app transforms your inbox into a clean, chat-like experience that prioritizes what matters. The app eliminates repetitive headers and signatures, enabling intelligent features like instant thread summaries, AI-powered replies and organization.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Spike LiveAgentSpike is recommended for professionals and teams who rely heavily on email communication but want a more modern, efficient, and integrated solution. It is especially beneficial for startups, remote teams, and small to medium-sized businesses that are seeking to enhance collaboration and productivity without juggling multiple tools.
LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Spike is the perfect email client for teams. They turn email into a live-chat-like experience, which makes email more personal, more fun, easier to manage, and it helps me and my team get things done faster. On top of that, it's packed with team features - like built-in group chats, collaborative notes (with realtime editing and commenting), tasks and to-dos, and even audio and video calls. And it's all inside one app that is built really well, UX-wise.
It basically replaced a ton of other apps we were using internally to manage our team. A great find!
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
Based on our record, Spike seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Try Spike Mail Truly life changing for email management! Source: about 2 years ago
You should consider using another mail client. I will recommend "Spike" which is found at spikenow.com. Source: over 3 years ago
If you have an IMAP email account then use Spike since there's a great Android app and it also sync on all your other devices. Source: almost 4 years ago
Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.