Intercom VS Spike
Compare Intercom VS Spike and see what are their differences
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting
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Intercom
Zendesk
Freshdesk
Drift
LiveChat
LiveAgent
tawk.to
Crisp Chat
Spike
Microsoft Outlook
ProtonMail
Spark Mail
Front
Gmail
BlueMail
Proofpoint Email Security and Protection
Spike is an AI-powered communication workspace that turns your inbox into a productivity hub. By reinventing email into a chat-like experience and integrating intelligent collaboration tools, Spike helps you gain clarity, stay in control, and work smarter while reducing operational costs.
We believe email shouldn't slow you down. That's why we've transformed it into a streamlined, chat-like experience with AI tools to summarize threads, draft responses, organize your day, and help you work smarter. Whether you're an individual professional or part of a team, Spike unifies chat, email, meetings, docs, and calendar in a single space, allowing you to cut through the noise and stay focused on what truly matters.
Why Spike? Spike's AI-powered app transforms your inbox into a clean, chat-like experience that prioritizes what matters. The app eliminates repetitive headers and signatures, enabling intelligent features like instant thread summaries, AI-powered replies and organization.
Intercom SpikeIntercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.
Spike is recommended for professionals and teams who rely heavily on email communication but want a more modern, efficient, and integrated solution. It is especially beneficial for startups, remote teams, and small to medium-sized businesses that are seeking to enhance collaboration and productivity without juggling multiple tools.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Spike is the perfect email client for teams. They turn email into a live-chat-like experience, which makes email more personal, more fun, easier to manage, and it helps me and my team get things done faster. On top of that, it's packed with team features - like built-in group chats, collaborative notes (with realtime editing and commenting), tasks and to-dos, and even audio and video calls. And it's all inside one app that is built really well, UX-wise.
It basically replaced a ton of other apps we were using internally to manage our team. A great find!
Based on our record, Intercom should be more popular than Spike. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
Try Spike Mail Truly life changing for email management! Source: over 2 years ago
You should consider using another mail client. I will recommend "Spike" which is found at spikenow.com. Source: over 3 years ago
If you have an IMAP email account then use Spike since there's a great Android app and it also sync on all your other devices. Source: almost 4 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.
Drift - A messaging app that helps you grow your business.
Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues