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SocialPilot VS Zendesk

Compare SocialPilot VS Zendesk and see what are their differences

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SocialPilot logo SocialPilot

SocialPilot is an app designed to help businesses and professionals with social media marketing.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • SocialPilot Landing page
    Landing page //
    2023-05-11
  • Zendesk Landing page
    Landing page //
    2024-05-06

SocialPilot videos

+ Add

A Quick SocialPilot Walkthrough

More videos:

  • Review - Socialpilot - A Low Cost Hootsuite Alternative?
  • Review - Socialpilot VS Hootsuite ! The Definitve Comparison Of Social Media Marketing Softwares !

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to SocialPilot and Zendesk)

SocialPilot

Zendesk

Small Business
100 100%
Small Business
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business Network
100 100%
Business Network
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using SocialPilot and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SocialPilot and Zendesk

SocialPilot Reviews

10 PromoRepublic Alternatives for Social Media Managers in 2022
Over the years, I have used quite a few of the social media management packages. I always found something that jarred with each one…. until I tried SocialPilot. Not sure how many years I have been using this now, but I love it, and it forms a big part of my engagement strategy. The best thing about it is that it’s so easy to tailor messages to each channel and tag relevant...
Source: www.socialpilot.co
19 Best Twitter Automation Tools & Twitter Bots (2022)
SocialPilot believes that as a Twitter automation tool, they have everything you need to hit your social media marketing goals, and the best part is that they can help you do this at some really good pricing. They say that they offer their clients insightful analytics, as well as powerful publishing, and seamless collaborations.
Source: geekhealthjournal.com
11 of The Best Unfollow Twitter Tools
SocialPilot: SocialPilot will help you get more engagement on your content & find influencers to collaborate with. You can schedule tweets, plan campaigns, and use it as a social media management system. SocialPilot also has the option of unfollowing people who don’t follow back so there’s no need to do it manually.
Source: loriballen.com
10 iUnfollow Alternatives in 2024
SocialPilot's team-focused features make collaboration easy. Multiple users can collaborate on managing accounts while maintaining specific role-based permissions. The tool also suggests relevant content based on industry or interests, making content curation more efficient. The social inbox lets users manage comments, messages, and mentions from various platforms within a...
Source: circleboom.com
Top 10 HootSuite Alternatives that You Must Explore in 2020
You can also schedule future posts and campaigns via SocialPilot. The interface of this is user-friendly, clean, simple and easy to use.
Source: www.techykeeday.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SocialPilot mentions (0)

We have not tracked any mentions of SocialPilot yet. Tracking of SocialPilot recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing SocialPilot and Zendesk, you can also consider the following products

Facebook for Business - Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Buzzstream - Build Relationships. Build Buzz. Web-based software that helps the world’s best marketers promote their products, services and content.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fomo - Fomo turns your site into the online equivalent of a busy store

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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