Software Alternatives, Accelerators & Startups

Snyk VS Zendesk

Compare Snyk VS Zendesk and see what are their differences

Snyk logo Snyk

Snyk helps you use open source and stay secure. Continuously find and fix vulnerabilities for npm, Maven, NuGet, RubyGems, PyPI and much more.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Snyk Landing page
    Landing page //
    2023-05-12
  • Zendesk Landing page
    Landing page //
    2024-05-06

Snyk

Website
snyk.io
$ Details
Release Date
2015 January
Startup details
Country
United States
City
Boston
Founder(s)
Assaf Hefetz
Employees
500 - 999

Snyk videos

Why Asurion Chose Snyk with Mark Geeslin and Simon Maple

More videos:

  • Review - Snyk Introduction and Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Snyk and Zendesk)
Security
100 100%
0% 0
Customer Support
0 0%
100% 100
Code Analysis
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Snyk and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Snyk and Zendesk

Snyk Reviews

Streamline dependency updates with Mergify and Snyk
Open the Snyk app, continue with sign-up if necessary, and connect the repository you want to automate by importing a GitHub repository. Go to the Projects page in the Snyk UI, select Add projects, select the code repositories to import to Snyk, and click Add selected repositories.
Source: snyk.io
Ten Best SonarQube alternatives in 2021
Snyk's assists builders in the employment and usage of open-source code. It does so in the simplest manner. Snyk is one of a kind interface that is very user-friendly and it permits software engineers and enterprises with safety to explore & restore inclined dependencies constantly. Moreover, it does so fast and quick as well as through amalgamation with Dev & DevOps...
Source: duecode.io
The Top 5 Open Source Vulnerability Scanners
Snyk is an open-source vulnerability database that exposes many vulnerabilities before they are added to public databases. Vulcan can prioritize and fix vulnerabilities in open source libraries and containers discovered by Snyk.
Source: vulcan.io
7 Best Container Security Tools & Solutions 2022
Snyk offers a security solution specifically designed with developers in mind. It searches for license violations in Docker images and provides a vulnerability report for each package in a repository. Snyk supports a variety of programming languages, and customers found it easy to implement. It permits many integrations, including GitHub and GitLab connections for developers...

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Snyk seems to be a lot more popular than Zendesk. While we know about 87 links to Snyk, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Snyk mentions (87)

  • Preventing broken access control in express Node.js applications
    One powerful tool worth highlighting is Snyk. While Snyk has various tools to secure your application, its Visual Studio (VS) Code extension, in particular, can help you detect and fix broken access control vulnerabilities in your Node.js code as you're writing it. - Source: dev.to / 14 days ago
  • How to secure Python Flask applications
    In this scenario, it's very easy to forget that you set the debug mode to True and forget to change it before deploying your application to production. That's why it's best to use a platform like Snyk that can help you find and fix the vulnerabilities in your code and applications. Snyk supports a wide range of programming languages, including Python, Go, PHP, JavaScript and others. - Source: dev.to / 15 days ago
  • Best coding practices: secure dependency management
    Scan your projects for vulnerabilities regularly More development platforms add features to check if the dependencies of your application contain a vulnerable packages. In modern ASP.NET you can use dotnet list package --vulnerable and in NPM you can use npm audit. It's even better to automatically scan your dependencies regularly. You can use tools like snyk or mend.io (formerly Whitesource) to help you with... - Source: dev.to / 2 months ago
  • Let's Play Snyk 🐶
    Hi folks, I'm diving into Snyk this time. This is a platform for developer security that helps protect infrastructure as code, dependencies, containers, and code. Snyk includes the following products and mostly focuses on security and dependency monitoring:. - Source: dev.to / 3 months ago
  • Preventing SQL injection attacks in Node.js
    In this article, you learned all about how SQL injections manifest in Node.js applications and discovered multiple strategies to help prevent them. From updating your ORM and SQL libraries, sanitizing user inputs, and using query placeholders to leveraging the Snyk IDE extension for Visual Studio Code, you have a whole host of measures to secure your Node.js applications against SQL injection attacks. - Source: dev.to / 3 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Snyk and Zendesk, you can also consider the following products

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dependabot - Automated dependency updates for your Ruby, Python, JavaScript, PHP, .NET, Go, Elixir, Rust, Java and Elm.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!