Software Alternatives, Accelerators & Startups

Smax AI VS SimplyCast

Compare Smax AI VS SimplyCast and see what are their differences

Smax AI logo Smax AI

All-in-one Sales & Engagement Automation Platform

SimplyCast logo SimplyCast

All-in-one platform that allows you to discover, organize, and communicate with your leads over all the channels of communication
  • Smax AI All-in-One Sales & Engagement Platform
    All-in-One Sales & Engagement Platform //
    2025-05-21
  • Smax AI Engage and Sell via Chat on Multi-Channel
    Engage and Sell via Chat on Multi-Channel //
    2025-05-21
  • Smax AI Multi AI Agents as Your 24/7 Multi-Tasking Staffs
    Multi AI Agents as Your 24/7 Multi-Tasking Staffs //
    2025-05-21
  • Smax AI Scale Faster with Automation Flow Builder
    Scale Faster with Automation Flow Builder //
    2025-05-21
  • Smax AI Remarketing Tools Help Bring Customer & Sales Back
    Remarketing Tools Help Bring Customer & Sales Back //
    2025-05-21
  • Smax AI Sell and Support on Website Widget
    Sell and Support on Website Widget //
    2025-05-21
  • Smax AI Optimize Meta Ads Performance
    Optimize Meta Ads Performance //
    2025-05-21
  • Smax AI Power Up with 20+ Extend Modules
    Power Up with 20+ Extend Modules //
    2025-05-21

Smax AI is a unified platform for sales and customer engagement automation, built to support fast-growing teams. It combines AI Agents, Live Chat, bot automation, and omnichannel support to help you engage leads, assist customers, and increase conversions - all in one place.

Handle messages from Facebook, Instagram, WhatsApp, and your website through a single inbox, while AI agents manage FAQs, recommend product, and give 24/7 assist to your customers using your training data.

With Smax AI, you can easily launch automated replies, remarketing campaigns, and lead capture flows - no coding required. Pre-built extend modules like interactive forms, loyalty programs, and minigames keep customers interested and engaged.

It also connects directly to Meta Ads, syncing customer interactions for smarter targeting and improved ROAS, and works with your existing tools.

Whether you're in social commerce, eCommerce, or local business, Smax AI helps you sell more, support better, and grow faster.

  • SimplyCast Landing page
    Landing page //
    2022-10-08

ย  www.simplycast.comSoftware by SimplyCast

Smax AI

Website
smax.ai
$ Details
freemium $25.0 / Monthly (3 Channels/ 10,000 Customers/ Unlimited Messsages)
Platforms
Web iOS Android
Release Date
2024 June
Startup details
Country
Vietnam
State
Hanoi
City
Hanoi
Founder(s)
Ba Hoang Phan
Employees
20 - 49

Smax AI features and specs

  • AI Agent
    AI-driven agents handle customer support, automate comment, and provide consults best product to customer
  • Automation Flow Builder
    Experience powerful, pre-built bot automation that automates your support, marketing, and sales workflows.
  • Multi-channel Live Chat
    Support cooperation with teammates, chat from anywhere, & send sales automation flow to customers
  • Re-marketing Tools
    Re-target segment of customers for continuous upsale or remind them of abandoned order
  • Web/App Chat Widget
    Live chat widget help you connect with your audience, offering real-time answer and enhancing engagement.
  • Ads Optimization
    Automate consulting customers from Meta DMs Ads by AI agent, creating orders, and optimizing Ads delivery
  • Intergration
    Integration to popular 3rd-party apps to send data or get data from your app to trigger automation on Smax Ai
  • Lucky Wheel
    Design a lucky spin and integrate it into the chatbot for customers to play and win prizes.
  • Customize Vouchers
    Create custom images, invitations, VIP cards, and vouchers to provide a more personalized gifting experience for customers.
  • Quizz
    The quiz feature helps survey customer needs and test customer product knowledge, unlocking unlimited potential when combined with chatbots.
  • Form Builder
    Design forms to collect customer data, get booking appointment, table booking or register to events, etc

SimplyCast features and specs

  • Multi-Channel Communication
    SimplyCast supports various communication channels such as email, SMS, social media, and more, allowing businesses to reach their audience through multiple platforms.
  • Automation Features
    The platform offers robust automation tools, enabling users to create complex workflows and automated marketing campaigns without manual intervention.
  • User-Friendly Interface
    SimplyCast provides an intuitive and easy-to-navigate interface, which makes it accessible for users with varying levels of technical expertise.
  • Integration Capabilities
    The platform supports integrations with a variety of third-party applications, allowing for seamless data flow and enhanced functionality.
  • Analytics and Reporting
    Users can access detailed analytics and reporting features to monitor the performance of their campaigns and make data-driven decisions.

Possible disadvantages of SimplyCast

  • Pricing Structure
    SimplyCast's pricing can be on the higher side for small businesses or startups, potentially limiting access to its full range of features.
  • Learning Curve
    Despite its user-friendly interface, the extensive features and capabilities might result in a steep learning curve for new users.
  • Customer Support
    Some users have reported that customer support response times can be slow, which can be frustrating when dealing with urgent issues.
  • Limited Customization
    While the platform offers a variety of templates, options for deep customization are somewhat limited, which might not meet all business needs.
  • Occasional Bugs
    Users have reported occasional bugs and technical issues that can disrupt the smooth operation of campaigns or workflows.

Analysis of SimplyCast

Overall verdict

  • SimplyCast is generally considered a good choice for businesses looking for an all-in-one marketing and communication solution. Its diverse toolkit and user-friendly design make it suitable for both small businesses and larger organizations looking to streamline their marketing operations.

Why this product is good

  • SimplyCast is a marketing automation platform that offers a suite of tools designed to help businesses manage their communications and marketing campaigns across multiple channels. It is known for its versatility as it integrates email, SMS, social media, and other communication methods into a single platform. Users appreciate its wide range of features, including personalized automation workflows, comprehensive analytics, and an intuitive drag-and-drop interface. The platform is particularly noted for its customer support and educational resources which can assist in maximizing the effectiveness of campaigns.

Recommended for

  • Small to medium-sized businesses
  • Marketing teams looking for omnichannel solutions
  • Organizations with a need for integrated communication platforms
  • Companies seeking good customer support and training resources

Smax AI videos

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Add video

SimplyCast videos

Marketing Automation Demo - SimplyCast

More videos:

  • Review - SimplyCast: 5 Fast Facts
  • Demo - Marketing Automation Demo: SimplyCast 360

Category Popularity

0-100% (relative to Smax AI and SimplyCast)
AI
100 100%
0% 0
Email Marketing
0 0%
100% 100
Chatbot Platforms & Tools
Email Marketing Platforms

Questions and Answers

As answered by people managing Smax AI and SimplyCast.

What's the story behind your product?

Smax AI's answer

Weโ€™ve worked with so many marketing and sales teams that were drowning in messages from DMs, comments, emails, and ads leads - scattered across platforms. Fast responses were hard, leads got lost, performance dropped, and your team burned out. So we thought: What if everything lived in one smart customer communication workspace?

What makes your product unique?

Smax AI's answer

Multi-Channel Chat & Engagement

Centralize conversations across Facebook, Instagram, Messenger, and your website - all in one panel. Create leads, manage product listings, view customer history, and even place orders directly from chat.

Multi AI Agents

Train and personalize AI chat agents with your own business data. Assign them roles in sales, support, or lead qualification. They understand context, can tailor their responses to each customers, and always ready 24/7.

Automation Flow Builder

Easily build automated replies, sequences, and social comment triggers - no coding needed. Set up social comment triggers, sales sequences, or synced workflows with your favorite tools in minutes.

Remarketing Tools

Send automated follow-ups like abandoned cart reminders, segmented broadcast offers, and order or event updates - all in personalized sequences that keep your audience engaged.

Meta Ads Optimization

Connect your ad account to sync sales and lead signals. Boost CTRs, lower CPCs, and scale campaigns based onreal-time engagement data and customer insights.

20+ Powerful Extend Modules

Gamify your experience with loyalty cards, lucky wheels, and quizzes - keep customers engaged with interactive tools, all inside the platform.

Why should a person choose your product over its competitors?

Smax AI's answer

More that just a chatbot builder, Smax AI is a powerful platform built to help teams turn conversation into conversions, without juggling disconnect tools.

We offer a truly unified inbox with a dedicated AI Agents team (Yes! Not just One!) to support across channels. We are also the world-first chatbot platform allowing business to run ads effectively on Meta platform. Moreover, we also are proud of our powerful extended modules, which offers 20+ engaging modules.

No coding. No plugs-in required. At a good price. All in One.

How would you describe your primary audience?

Smax AI's answer

Sales Teams

Capture leads, guide conversations, and recommend products that convert - instantly and automatically.

Marketing Teams

Engage customers with interactive campaigns, and remarketing flows that keeps your brand top-of-mind.

Support Agents

Automate FAQs and free up your team to handle complex issues - faster and better.

Business Owners & Managers

Stay in control. Track performance, assign tasks, and make smarter decisions - all without micromanaging every platform.

Who are some of the biggest customers of your product?

Smax AI's answer

  • Yody
  • Biluxury
  • Torano
  • 30Shine
  • Accesstrade
  • Omuse
  • Routine

Which are the primary technologies used for building your product?

Smax AI's answer

Smax AI is built using a modern, scalable tech stack designed for real-time messaging, automation, and multi-channel integrations.

Here are the primary technologies we use: Backend (Node.js); Frontend (Figma); AI & NLP (including OpenAI, Gemini, Grok, etc); Integrations (APIs for syncing with Meta, Meta Ads and other 3rd party).

This stack supports our core features like the AI-powered Live Chat, Bot Automation Builder, multi-channel inbox, and Meta CAPI integration, allowing Smax AI to help brands recover lost sales and boost ROAS at scale.

User comments

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What are some alternatives?

When comparing Smax AI and SimplyCast, you can also consider the following products

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

ZeroBounce - Removes invalid emails from your list to prevent email bounces from ruining your deliverability.