Software Alternatives, Accelerators & Startups

Smax AI VS rasa.io

Compare Smax AI VS rasa.io and see what are their differences

Smax AI logo Smax AI

All-in-one Sales & Engagement Automation Platform

rasa.io logo rasa.io

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  • Smax AI All-in-One Sales & Engagement Platform
    All-in-One Sales & Engagement Platform //
    2025-05-21
  • Smax AI Engage and Sell via Chat on Multi-Channel
    Engage and Sell via Chat on Multi-Channel //
    2025-05-21
  • Smax AI Multi AI Agents as Your 24/7 Multi-Tasking Staffs
    Multi AI Agents as Your 24/7 Multi-Tasking Staffs //
    2025-05-21
  • Smax AI Scale Faster with Automation Flow Builder
    Scale Faster with Automation Flow Builder //
    2025-05-21
  • Smax AI Remarketing Tools Help Bring Customer & Sales Back
    Remarketing Tools Help Bring Customer & Sales Back //
    2025-05-21
  • Smax AI Sell and Support on Website Widget
    Sell and Support on Website Widget //
    2025-05-21
  • Smax AI Optimize Meta Ads Performance
    Optimize Meta Ads Performance //
    2025-05-21
  • Smax AI Power Up with 20+ Extend Modules
    Power Up with 20+ Extend Modules //
    2025-05-21

Smax AI is a unified platform for sales and customer engagement automation, built to support fast-growing teams. It combines AI Agents, Live Chat, bot automation, and omnichannel support to help you engage leads, assist customers, and increase conversions - all in one place.

Handle messages from Facebook, Instagram, WhatsApp, and your website through a single inbox, while AI agents manage FAQs, recommend product, and give 24/7 assist to your customers using your training data.

With Smax AI, you can easily launch automated replies, remarketing campaigns, and lead capture flows - no coding required. Pre-built extend modules like interactive forms, loyalty programs, and minigames keep customers interested and engaged.

It also connects directly to Meta Ads, syncing customer interactions for smarter targeting and improved ROAS, and works with your existing tools.

Whether you're in social commerce, eCommerce, or local business, Smax AI helps you sell more, support better, and grow faster.

  • rasa.io Landing page
    Landing page //
    2022-08-07

Our newsletters engage your customers through curated content and help build relationships. We give businesses a way to provide a real benefit regularly for everyone on their email list. And not just regularly, but relevantly. Through automation, businesses can engage with a new level of frequency without having to spend more time, effort or money.

rasa.io sends an individualized and completely custom newsletter to each one of your subscribers, every time you send.

You choose the sources and the topics, and rasa.io handles the rest. Artificial Intelligence collects and sifts through the new articles from your chosen sources to curate only the most relevant content for your newsletter.

Articles are then filtered and designated to be sent to each different subscriber based on their own unique interests. Every reader gets only the content they like and they get it from you.

Smax AI

Website
smax.ai
$ Details
freemium $25.0 / Monthly (3 Channels/ 10,000 Customers/ Unlimited Messsages)
Platforms
Web iOS Android
Release Date
2024 June
Startup details
Country
Vietnam
State
Hanoi
City
Hanoi
Founder(s)
Ba Hoang Phan
Employees
20 - 49

rasa.io

Website
rasa.io
$ Details
freemium
Platforms
-
Release Date
2019 November

Smax AI features and specs

  • AI Agent
    AI-driven agents handle customer support, automate comment, and provide consults best product to customer
  • Automation Flow Builder
    Experience powerful, pre-built bot automation that automates your support, marketing, and sales workflows.
  • Multi-channel Live Chat
    Support cooperation with teammates, chat from anywhere, & send sales automation flow to customers
  • Re-marketing Tools
    Re-target segment of customers for continuous upsale or remind them of abandoned order
  • Web/App Chat Widget
    Live chat widget help you connect with your audience, offering real-time answer and enhancing engagement.
  • Ads Optimization
    Automate consulting customers from Meta DMs Ads by AI agent, creating orders, and optimizing Ads delivery
  • Intergration
    Integration to popular 3rd-party apps to send data or get data from your app to trigger automation on Smax Ai
  • Lucky Wheel
    Design a lucky spin and integrate it into the chatbot for customers to play and win prizes.
  • Customize Vouchers
    Create custom images, invitations, VIP cards, and vouchers to provide a more personalized gifting experience for customers.
  • Quizz
    The quiz feature helps survey customer needs and test customer product knowledge, unlocking unlimited potential when combined with chatbots.
  • Form Builder
    Design forms to collect customer data, get booking appointment, table booking or register to events, etc

rasa.io features and specs

  • Personalization
    rasa.io uses AI to personalize email content for each subscriber based on their interests and behavior, potentially increasing engagement rates.
  • Automation
    The platform automates newsletter creation, reducing the amount of time and effort required to curate and send content manually.
  • Integration
    rasa.io offers integration capabilities with multiple platforms such as CRM and social media, enhancing the centralization and efficiency of marketing activities.
  • Analytics
    The service provides detailed analytics and insights into subscriber behavior and engagement, aiding in data-driven decision-making.
  • Scalability
    rasa.io is designed to handle large amounts of data and subscribers, making it suitable for businesses of various sizes.

Possible disadvantages of rasa.io

  • Cost
    The pricing model of rasa.io may not be suitable for small businesses or startups with limited budgets, as costs can increase with scale.
  • Complexity
    For users unfamiliar with AI-driven tools, there might be a learning curve in understanding and fully utilizing the platform's features.
  • Customization Limitations
    Some users may find the customization options for email templates and content to be limited, depending on their specific needs.
  • Dependency on AI
    While AI is beneficial, there may be concerns over relying too heavily on automated systems for content curation and personalization, potentially missing the human touch.
  • Integration Complexity
    Although integration is a pro, setting up and managing integrations can be complex and may require technical expertise.

Category Popularity

0-100% (relative to Smax AI and rasa.io)
AI
68 68%
32% 32
Email Marketing
0 0%
100% 100
Chatbot Platforms & Tools
AI Chatbots
100 100%
0% 0

Questions and Answers

As answered by people managing Smax AI and rasa.io.

What's the story behind your product?

Smax AI's answer

Weโ€™ve worked with so many marketing and sales teams that were drowning in messages from DMs, comments, emails, and ads leads - scattered across platforms. Fast responses were hard, leads got lost, performance dropped, and your team burned out. So we thought: What if everything lived in one smart customer communication workspace?

What makes your product unique?

Smax AI's answer

Multi-Channel Chat & Engagement

Centralize conversations across Facebook, Instagram, Messenger, and your website - all in one panel. Create leads, manage product listings, view customer history, and even place orders directly from chat.

Multi AI Agents

Train and personalize AI chat agents with your own business data. Assign them roles in sales, support, or lead qualification. They understand context, can tailor their responses to each customers, and always ready 24/7.

Automation Flow Builder

Easily build automated replies, sequences, and social comment triggers - no coding needed. Set up social comment triggers, sales sequences, or synced workflows with your favorite tools in minutes.

Remarketing Tools

Send automated follow-ups like abandoned cart reminders, segmented broadcast offers, and order or event updates - all in personalized sequences that keep your audience engaged.

Meta Ads Optimization

Connect your ad account to sync sales and lead signals. Boost CTRs, lower CPCs, and scale campaigns based onreal-time engagement data and customer insights.

20+ Powerful Extend Modules

Gamify your experience with loyalty cards, lucky wheels, and quizzes - keep customers engaged with interactive tools, all inside the platform.

Why should a person choose your product over its competitors?

Smax AI's answer

More that just a chatbot builder, Smax AI is a powerful platform built to help teams turn conversation into conversions, without juggling disconnect tools.

We offer a truly unified inbox with a dedicated AI Agents team (Yes! Not just One!) to support across channels. We are also the world-first chatbot platform allowing business to run ads effectively on Meta platform. Moreover, we also are proud of our powerful extended modules, which offers 20+ engaging modules.

No coding. No plugs-in required. At a good price. All in One.

How would you describe your primary audience?

Smax AI's answer

Sales Teams

Capture leads, guide conversations, and recommend products that convert - instantly and automatically.

Marketing Teams

Engage customers with interactive campaigns, and remarketing flows that keeps your brand top-of-mind.

Support Agents

Automate FAQs and free up your team to handle complex issues - faster and better.

Business Owners & Managers

Stay in control. Track performance, assign tasks, and make smarter decisions - all without micromanaging every platform.

Who are some of the biggest customers of your product?

Smax AI's answer

  • Yody
  • Biluxury
  • Torano
  • 30Shine
  • Accesstrade
  • Omuse
  • Routine

Which are the primary technologies used for building your product?

Smax AI's answer

Smax AI is built using a modern, scalable tech stack designed for real-time messaging, automation, and multi-channel integrations.

Here are the primary technologies we use: Backend (Node.js); Frontend (Figma); AI & NLP (including OpenAI, Gemini, Grok, etc); Integrations (APIs for syncing with Meta, Meta Ads and other 3rd party).

This stack supports our core features like the AI-powered Live Chat, Bot Automation Builder, multi-channel inbox, and Meta CAPI integration, allowing Smax AI to help brands recover lost sales and boost ROAS at scale.

User comments

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What are some alternatives?

When comparing Smax AI and rasa.io, you can also consider the following products

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

ChatBot - Easy to use chatbot platform for business

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Mailivery - Land Your Emails in the Inbox, Not the Spam Folder