Smax AI
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Smax AI is a unified platform for sales and customer engagement automation, built to support fast-growing teams. It combines AI Agents, Live Chat, bot automation, and omnichannel support to help you engage leads, assist customers, and increase conversions - all in one place.
Handle messages from Facebook, Instagram, WhatsApp, and your website through a single inbox, while AI agents manage FAQs, recommend product, and give 24/7 assist to your customers using your training data.
With Smax AI, you can easily launch automated replies, remarketing campaigns, and lead capture flows - no coding required. Pre-built extend modules like interactive forms, loyalty programs, and minigames keep customers interested and engaged.
It also connects directly to Meta Ads, syncing customer interactions for smarter targeting and improved ROAS, and works with your existing tools.
Whether you're in social commerce, eCommerce, or local business, Smax AI helps you sell more, support better, and grow faster.
Smax AI InterviewSparkSmax AI's answer
We’ve worked with so many marketing and sales teams that were drowning in messages from DMs, comments, emails, and ads leads - scattered across platforms. Fast responses were hard, leads got lost, performance dropped, and your team burned out. So we thought: What if everything lived in one smart customer communication workspace?
Smax AI's answer
Centralize conversations across Facebook, Instagram, Messenger, and your website - all in one panel. Create leads, manage product listings, view customer history, and even place orders directly from chat.
Train and personalize AI chat agents with your own business data. Assign them roles in sales, support, or lead qualification. They understand context, can tailor their responses to each customers, and always ready 24/7.
Easily build automated replies, sequences, and social comment triggers - no coding needed. Set up social comment triggers, sales sequences, or synced workflows with your favorite tools in minutes.
Send automated follow-ups like abandoned cart reminders, segmented broadcast offers, and order or event updates - all in personalized sequences that keep your audience engaged.
Connect your ad account to sync sales and lead signals. Boost CTRs, lower CPCs, and scale campaigns based onreal-time engagement data and customer insights.
Gamify your experience with loyalty cards, lucky wheels, and quizzes - keep customers engaged with interactive tools, all inside the platform.
Smax AI's answer
More that just a chatbot builder, Smax AI is a powerful platform built to help teams turn conversation into conversions, without juggling disconnect tools.
We offer a truly unified inbox with a dedicated AI Agents team (Yes! Not just One!) to support across channels. We are also the world-first chatbot platform allowing business to run ads effectively on Meta platform. Moreover, we also are proud of our powerful extended modules, which offers 20+ engaging modules.
No coding. No plugs-in required. At a good price. All in One.
Smax AI's answer
Capture leads, guide conversations, and recommend products that convert - instantly and automatically.
Engage customers with interactive campaigns, and remarketing flows that keeps your brand top-of-mind.
Automate FAQs and free up your team to handle complex issues - faster and better.
Stay in control. Track performance, assign tasks, and make smarter decisions - all without micromanaging every platform.
Smax AI's answer
Smax AI's answer
Smax AI is built using a modern, scalable tech stack designed for real-time messaging, automation, and multi-channel integrations.
Here are the primary technologies we use: Backend (Node.js); Frontend (Figma); AI & NLP (including OpenAI, Gemini, Grok, etc); Integrations (APIs for syncing with Meta, Meta Ads and other 3rd party).
This stack supports our core features like the AI-powered Live Chat, Bot Automation Builder, multi-channel inbox, and Meta CAPI integration, allowing Smax AI to help brands recover lost sales and boost ROAS at scale.
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