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Smartlook VS Clicky

Compare Smartlook VS Clicky and see what are their differences

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Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Clicky logo Clicky

Clicky Web Analytics is a simple way to monitor, analyze, and react to your blog or web site's traffic in real time.
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • Clicky Landing page
    Landing page //
    2022-04-11

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.

Clicky features and specs

  • Real-time Analytics
    Clicky provides real-time data, allowing users to see up-to-the-minute statistics about their website traffic without any delay.
  • User-friendly Interface
    Clicky features an intuitive and easy-to-navigate interface, making it accessible to both novice and experienced users alike.
  • Detailed Insights
    Offers in-depth analytics such as heatmaps, session recordings, and detailed visitor logs to help users understand visitor behavior on a granular level.
  • Privacy-focused
    Offers options for compliance with GDPR and other privacy regulations, including the ability to anonymize IP addresses and opt-out features.
  • Uptime Monitoring
    Includes built-in website uptime monitoring, alerting users if their website goes down and providing detailed downtime reports.

Possible disadvantages of Clicky

  • Limited Free Plan
    The free plan is relatively restricted, offering fewer features and a lower data retention period compared to the premium plans.
  • Price
    While Clicky offers various premium plans, some users may find the pricing on the higher side, especially for advanced features.
  • Customization Limits
    Some users might find the level of customization options for dashboards and reports not as robust as those offered by competitors.
  • Learning Curve
    Despite its user-friendly interface, there can be a learning curve for new users to fully understand and utilize all the advanced features.
  • Support Options
    Support is primarily available through email and documented resources; some users may prefer real-time support options like live chat or phone.

Smartlook videos

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Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Clicky videos

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Logitech G915 Wireless "Clicky" Mechanical RGB Gaming Keyboard Review

More videos:

  • Review - Logitech's NEW Clicky GX Blue Switch | G512 vs G513 Review and Comparison
  • Review - Clicky - Web Analytics Tool Review

Category Popularity

0-100% (relative to Smartlook and Clicky)

Smartlook

Clicky

Web Analytics
65 65%
Web Analytics
35% 35
Analytics
56 56%
Analytics
44% 44
Heatmaps
100 100%
Heatmaps
0% 0
Mobile Analytics
0 0%
Mobile Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and Clicky

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale plan—which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Clicky Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
For real-time web analytics, Clicky is hard to beat. It’s ideal for smaller or medium-sized businesses that want to avoid data overload.
Source: rishikap372.medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
For real-time web analytics, Clicky is hard to beat. It’s ideal for smaller or medium-sized businesses that want to avoid data overload.
Source: medium.com
Which tools help you to Measure the Success of your Website
Clicky: In comparison to others, it has SPY and RSS feeds which helps in tracking the real-time movement of users accurately.
Source: qpe.co.in
8 Live Website Traffic Tracking Tools to Use in 2023
Unlike Google Analytics (GA4), Clicky provides data protection, backlink analytics, and on-site analytics, which you can integrate with your website. It can also track visitors who have turned off Javascript without compromising privacy.
Source: geekflare.com
10 Best Google Analytics Alternatives (Free & Paid)
This tool has both a free and paid version, and the difference between them is the number of websites you can add and some other special features like the heatmap tool. In contrast to WatchThemLive, Clicky does not offer heatmaps on its free version or even its Pro plan.
Source: www.socialpros.co

Social recommendations and mentions

Based on our record, Clicky should be more popular than Smartlook. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

Clicky mentions (3)

  • Clicky Analytics Anti-Adblock tracking on CloudFront
    Http { server { ### COPY THE CODE BELOW INTO YOUR WEBSITE'S EXISTING SERVER{} (VIRTUAL HOST) BLOCK ### CLICKY ANTI-ADBLOCK PROXY - https://clicky.com/help/proxy # IMPORTANT NOTE: Incoming X-Forwarded-For headers are supported by default. # To disable this, replace all "$proxy_add_x_forwarded_for" references with "$remote_addr". # DNS RESOLVER - if already defined... - Source: dev.to / 7 months ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Clicky — Website Analytics Platform. Free Plan for 1 website with 3000 views analytics. - Source: dev.to / almost 4 years ago
  • 10 Google Analytics Alternatives for B2C: Bloggers, eCommerce and SAAS Founders
    Website: https://clicky.com/ Cost: Freemium. Limited features free for up to 3,000 page views per day. Pro accounts start at $9.99/month. Trial: 21 day free trial Open-source: No Demo: Yes Real time web analytics that help you monitor, analyze, and react to your traffic in real time. Features reports that contain high detail on every segment. Source: almost 4 years ago

What are some alternatives?

When comparing Smartlook and Clicky, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Matomo - Matomo is an open-source web analytics platform

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure 🇪🇺

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

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