Software Alternatives, Accelerators & Startups

SmartFirm.io VS Copper

Compare SmartFirm.io VS Copper and see what are their differences

SmartFirm.io logo SmartFirm.io

SmartFirm helps accountants get more clients with AI-powered marketing automation, lead generation, CRM, and review toolsโ€”done for you, not DIY.

Copper logo Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.
Not present

SmartFirm is a done-for-you marketing and automation platform built specifically for accountants, bookkeepers, and tax professionals. We help firms attract better-fit clients, respond faster, and grow without hiring more staff. Our all-in-one system includes tools like AI voice response, text and email automation, review generation, lead tracking, and local SEO. It is designed to save time, boost visibility, and turn more inquiries into paying clients. With SmartFirm, you can automate your front office and scale your business with less stress and more confidence.

  • Copper Landing page
    Landing page //
    2023-05-09

SmartFirm.io

$ Details
paid Free Trial $499.0 / Monthly
Release Date
2024 January
Startup details
Country
United States
State
Oregon
City
Eugene
Founder(s)
Catherine Steele
Employees
1 - 9

SmartFirm.io features and specs

  • AI Voice Response & Automated Follow-up (Text / Email)
    Instantly respond to new inquiries with AI-powered calls, texts, and emails. No more missed leads, every prospect gets a fast, personalized reply.
  • CRM with Lead Tracking & Contact Management
    Track every inquiry from first contact to paying client. Organize leads, manage client info, and keep your pipeline moving with a built-in CRM.
  • Review Generation & Reputation Management
    Automate requests for Google reviews, monitor feedback, and strengthen your firmโ€™s online reputation without extra effort.
  • Local SEO Tools & Citation Management
    Boost visibility for accountants and tax pros in local search results with SEO automation, citation listings, and keyword optimization.
  • Automated Appointment Funnels & Scheduling
    Simplify booking with automated funnels that capture leads and convert them into scheduled appointments directly on your calendar.

Copper features and specs

  • Integration with Google Workspace
    Copper integrates seamlessly with Google Workspace, allowing users to manage CRM tasks directly within Gmail, Google Drive, Calendar, and other Google services. This native integration enhances productivity and reduces the need for switching between different applications.
  • User-friendly Interface
    The platform is designed with ease-of-use in mind, featuring an intuitive and straightforward user interface. This makes it accessible for users with varying levels of technical expertise.
  • Customization Options
    Copper provides a range of customization options, allowing users to tailor the CRM to their specific business processes and workflows. This flexibility can help businesses align the tool more closely with their unique needs.
  • Automated Workflow
    The CRM offers robust automation features, such as task automation, follow-up reminders, and automated data entry, which help save time and ensure that important activities are not missed.
  • Strong Customer Support
    Copper is known for its responsive customer support team, offering multiple channels for assistance including live chat, email, and phone support. This ensures users can quickly resolve any issues they encounter.

Possible disadvantages of Copper

  • Limited Advanced Features
    While Copper is powerful for basic CRM tasks, it lacks some of the advanced features found in more complex CRM systems, such as extensive analytics, advanced custom reporting, and intricate sales automation capabilities.
  • Cost
    Copper's pricing can be relatively high compared to other CRMs, especially for small businesses or startups with tight budgets. The costs can add up quickly, particularly when additional features or higher-tier plans are required.
  • Mobile App Limitations
    The mobile app, although functional, does not offer the same level of features and usability as the web version. Some users might find the mobile experience limiting for on-the-go CRM management.
  • Dependency on Google Workspace
    Since Copper is heavily integrated with Google Workspace, businesses not using Google services may find the CRM less attractive or useful. Additionally, any issues with Google services could impact CRM functionality.
  • Limited Third-Party Integrations
    Copper offers fewer third-party integrations compared to some other CRMs. This limitation can affect businesses that rely on a diverse set of tools and require their CRM to integrate with various software solutions.

Analysis of Copper

Overall verdict

  • Overall, Copper is considered a good CRM option, especially for small to medium-sized businesses that heavily use Google Workspace. It offers robust features, reliable performance, and good customer support, making it a viable choice for companies looking to streamline their customer relationship management.

Why this product is good

  • Copper (copper.com) is known for its intuitive CRM platform that integrates seamlessly with Google Workspace. It's designed to help businesses manage their relationships and sales processes efficiently. Users often praise its user-friendly interface, automation capabilities, and the ability to access information directly from their inboxes, which saves time and reduces the need to switch between different apps.

Recommended for

    Copper is highly recommended for small to medium-sized businesses, teams that rely on Google Workspace, and organizations looking for an intuitive and easy-to-use CRM solution. It's particularly suited for businesses looking to improve their sales processes and collaboration efficiency without the complexity of more intensive CRM systems.

SmartFirm.io videos

No SmartFirm.io videos yet. You could help us improve this page by suggesting one.

Add video

Copper videos

How it Works - Copper (formerly ProsperWorks) Crm for Google

More videos:

  • Demo - Extended Copper (Formerly ProsperWorks) Web Demo
  • Review - prosperworks crm user review contact not in project is it a bug or feature?
  • Review - Equipment Review: The Best Copper Skillets
  • Review - Are Copper Peptides Worth the Hype? | Doctorly Reviews
  • Review - Mountain Review: Copper, Colorado

Category Popularity

0-100% (relative to SmartFirm.io and Copper)
Sales And Marketing
100 100%
0% 0
CRM
2 2%
98% 98
Sales
0 0%
100% 100
Marketing Automation
100 100%
0% 0

Questions and Answers

As answered by people managing SmartFirm.io and Copper.

What makes your product unique?

SmartFirm.io's answer

SmartFirm.io is the only done-for-you marketing automation platform built specifically for accountants, bookkeepers, and tax professionals. Unlike generic CRMs or marketing tools, it combines AI automation, lead generation, local SEO, and review management into one platform, while our team handles setup and execution.

Why should a person choose your product over its competitors?

SmartFirm.io's answer

Competitors like HubSpot or Zoho require firms to DIY complex systems. SmartFirm.io eliminates that burden with a fully managed service tailored for accounting firms. We save time, reduce stress, and deliver measurable growth without the learning curve of traditional marketing platforms.

How would you describe your primary audience?

SmartFirm.io's answer

Our primary audience is small to mid-sized accounting firms, CPAs, bookkeepers, and tax advisors who want to grow their practices, attract more clients, and streamline client communications without hiring additional staff.

What's the story behind your product?

SmartFirm.io's answer

SmartFirm.io was founded in 2024 after recognizing that most accountants struggled with marketing and client acquisition. While excellent at financial services, many lacked the time or expertise for lead generation and digital marketing. SmartFirm.io was created to solve this problem by automating front-office marketing tasks, using AI-driven tools, and offering a fully managed service so professionals can focus on serving clients.

Which are the primary technologies used for building your product?

SmartFirm.io's answer

AWS (hosting and infrastructure)

Go High Level white-label CRM (backend foundation)

Twilio (SMS, voice, call automation)

SendGrid (email delivery)

Google APIs (Maps, Reviews, Calendar)

Stripe & PayPal (payment processing)

OpenAI APIs (AI-driven automation)

Who are some of the biggest customers of your product?

SmartFirm.io's answer

Regional CPA firms in Oregon

Independent bookkeeping practices in California

Multi-partner tax advisory firms in Texas

Boutique accounting firms serving small businesses

Solo CPAs scaling with automation support

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SmartFirm.io and Copper

SmartFirm.io Reviews

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Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, weโ€™ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!
Source: magenest.com
Top 21 Salesforceโ€™s Competitors and Alternatives
In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]
14 Best Copper CRM Alternatives to Use in 2022
The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!

Social recommendations and mentions

Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmartFirm.io mentions (0)

We have not tracked any mentions of SmartFirm.io yet. Tracking of SmartFirm.io recommendations started around Sep 2025.

Copper mentions (1)

  • Is there anyone taking on Salesforce and Hubspot?
    I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: almost 3 years ago

What are some alternatives?

When comparing SmartFirm.io and Copper, you can also consider the following products

HubSpot CRM - Free CRM software for small businesses.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Infusionsoft by Keap - Learn more about Infusionsoft by Keap.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.