Software Alternatives & Reviews
Register | Login

Simplify360 VS Cisco Contact Center

Compare Simplify360 VS Cisco Contact Center and see what are their differences

Warmbox.ai
Warm up your cold email inbox, and never land in spam anymore! featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Category Popularity

0-100% (relative to Simplify360 and Cisco Contact Center)

Simplify360

Cisco Contact Center

Tool
100 100%
Tool
0% 0
Customer Support
53 53%
Customer Support
47% 47
Help Desk
0 0%
Help Desk
100% 100
Customer Service
60 60%
Customer Service
40% 40

User comments

Share your experience with using Simplify360 and Cisco Contact Center. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Simplify360 and Cisco Contact Center, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Zendesk Answer Bot - Chatbots

Brand Embassy - Brand Embassy is social customer service software.

Loading...