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Cisco Contact Center VS Conversocial

Compare Cisco Contact Center VS Conversocial and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

Conversocial logo Conversocial

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • Conversocial Landing page
    Landing page //
    2023-05-11

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Conversocial videos

+ Add

Review of Conversocial For Social Media Monitoring And Engaging

More videos:

  • Review - Conversocial: The Digital Customer Care Platform for Social Messaging
  • Review - Conversocial - The Customer Care Platform for Messaging

Category Popularity

0-100% (relative to Cisco Contact Center and Conversocial)

Cisco Contact Center

Conversocial

Customer Support
35 35%
Customer Support
65% 65
Help Desk
51 51%
Help Desk
49% 49
CRM
0 0%
CRM
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Cisco Contact Center and Conversocial, you can also consider the following products

Brand Embassy - Brand Embassy is social customer service software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Drift - A messaging app that helps you grow your business.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

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