Software Alternatives & Reviews

Simplify360 VS Brand Embassy

Compare Simplify360 VS Brand Embassy and see what are their differences

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Brand Embassy logo Brand Embassy

Brand Embassy is social customer service software.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Brand Embassy Landing page
    Landing page //
    2023-05-12

Simplify360 videos

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Brand Embassy videos

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Category Popularity

0-100% (relative to Simplify360 and Brand Embassy)
Tool
100 100%
0% 0
Customer Support
52 52%
48% 48
Help Desk
0 0%
100% 100
Customer Service
54 54%
46% 46

User comments

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What are some alternatives?

When comparing Simplify360 and Brand Embassy, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Zendesk Answer Bot - Chatbots

Zendesk Support - Social Customer Support and Help Desk and Ticketing