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Cisco Contact Center VS Brand Embassy

Compare Cisco Contact Center VS Brand Embassy and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

Brand Embassy logo Brand Embassy

Brand Embassy is social customer service software.
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • Brand Embassy Landing page
    Landing page //
    2023-05-12

Cisco Contact Center videos

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Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Brand Embassy videos

No Brand Embassy videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Cisco Contact Center and Brand Embassy)

Cisco Contact Center

Brand Embassy

Customer Support
52 52%
Customer Support
48% 48
Customer Service
44 44%
Customer Service
56% 56
Help Desk
50 50%
Help Desk
50% 50
Communication
100 100%
Communication
0% 0

User comments

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What are some alternatives?

When comparing Cisco Contact Center and Brand Embassy, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho Desk - Industry's first context-aware Helpdesk Software

LiveWorld - LiveWorld offers social customer service and conversational marketing solutions.

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